Client Director - Retail Insights

As a Client Director, you'll serves as the senior leader responsible for driving strategic growth, client engagement, and operational excellence across a major retail client account. This role requires a proven ability to lead cross-functional teams, manage complex client relationships, and deliver insights that influence top-to-top decisions. Acting as the voice of the client internally, the Client Director ensures alignment with NIQ’s commercial objectives and fosters long-term partnerships.Responsibilities Strategic LeadershipOwn the retail client relationship and act as a trusted advisor to senior stakeholders.Align account strategy with NIQ’s broader commercial objectives.Champion thought leadership initiatives and deliver actionable insights leveraging NIQ data and tools.Client Engagement & GrowthManage client relationships and champion their objectives internally.Identify and translate client needs into actionable revenue opportunities.Lead contract negotiations (MSA, LSA) and ensure compliance with legal and InfoSec requirements.Drive revenue growth through renewals, upsells, and new solution adoption.Team LeadershipManage and mentor a team of Client Managers, Associate Client Directors, and Analysts.Foster a culture of collaboration, accountability, and continuous improvement.Operational ExcellenceOversee delivery quality, data integrity, and adherence to SLAs.Partner with internal teams to ensure seamless execution.8+ years in client leadership roles within retail or CPG.2+ years’ experience of direct report responsibility mentoring, managing and leading associates.Proven success managing large accounts and complex negotiations.Strong commercial acumen and consultative selling expertise.Working knowledge of syndicated data offerings with exposure to NIQ and/or similar solutions. Excellent written and verbal communication skills; adaptable and polished in diverse settings. Exceptional communication, influencing, and stakeholder management skills.Ability to lead diverse teams and drive transformation initiatives.Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.  Able to work collaboratively with internal & external teams. This role has a market-competitive salary with an anticipated base compensation of the following range: $117,00 - $134,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. US Benefits Comprehensive healthcare plan (medical, Rx, dental, and vision). Flexible spending accounts and a Health Savings Account (including company contributions). Life and AD&D insurance. 401(k) retirement plan including company matching contributions. Disability insurance. Tuition Reimbursement. Discretionary paid time off program and 11 paid holidays. Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | NielsenIQ.global/" rel="nofollow ugc noopener noreferrer" target="_blank">FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our c