Senior Product Manager

US Based Salary Range: $110,000 - $135,000 DOEAbout UsBonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.About the RoleAbout BonterraBonterra exists to propel every doer of good to their peak impact. Our vision: increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know this is bold, but we believe technology, innovation, and expertise will unlock new levels of trust, efficiency, and growth across the entire social good sector.With an unmatched network of over 20,000 customers, including 180,000+ nonprofit organizations and more than 50% of Fortune 100 companies, Bonterra is the market leader in innovation for social good technology. Today, that leadership is accelerating as we pioneer the application of generative AI to transform how social good organizations fundraise, manage, and deliver impact.Position OverviewBonterra's Case & Impact Management category equips social-good organizations with the systems they need to manage programs, measure outcomes, and communicate their results. Apricot, our leading case management platform, is used by nonprofits and public agencies to coordinate services, track outcomes, and translate operational data into evidence of impact.We are seeking a Senior Product Manager to do something genuinely hard and important: unlock the impact story living inside real nonprofit program data and turn that understanding into products that transform how organizations manage their programs, communicate their results, and compel the donors and funders who make their work possible.This role sits at a uniquely high-leverage intersection. You will work shoulder-to-shoulder with Bonterra's platform and AI teams to develop deep fluency in how diverse nonprofit programs are structured and operated, and use that fluency to build the next generation of case management agents and define the industry's first impact data product: a structured, trustworthy data layer that captures what happened, relative to goals, over time, across the full spectrum of health and human services programs.You will take that impact data and make it useful everywhere it matters across the Bonterra ecosystem. Surfaced inside donor communications in EveryAction, embedded in volunteer and CSR workflows in Deed, powering automated grant reports and impact statements that used to take weeks to write by hand.This is a role for someone who is energized by ambiguity, comfortable with complexity, and deeply motivated by the idea that better data infrastructure can change how the social sector understands and communicates its own value.In this role, you will:Own the product vision and outcomes for Bonterra's impact data product and AI-powered case management capabilities, with end-to-end accountability from discovery through delivery, adoption, and measurable business impact.Partner deeply with platform and AI agent teams to develop shared understanding of how social good organizations structure and operate their programs, turning that knowledge into smarter systems and automated workflows.Define and build the impact data product: a structured, extensible data layer that captures what happened, relative to goals, over time, and makes that data usable for grant reporting, fundraising, and cross-product integration.Lead the development of AI-powered case agents that reduce manual burden for direct service staff, surface the right information at the right moment, and make complex program workflows feel effortless.Drive integrations between the impact data product and other Bonterra products, enabling use cases like surfacing real-time impact context inside donor emails, volunteer engagement flows, and CSR program reporting.Set and execute product strategy for your portfolio, balancing customer value, platform scalability, and Bonterra's growth objectives.ResponsibilitiesProduct Strategy & VisionDefine and own the long-term product vision for Bonterra's impact data product and case management AI capabilities, grounded in real customer problems and aligned with Bonterra's mission and business objectives.Apply an AI-native mindset to product strategy, designing AI-powered experiences that create meaningful customer value and identifying where automation can fundamentally change how nonprofits manage cases and communicate impact.Build conviction around a product direction and evangelize it across the organization, gaining alignment from engineering, com