Day Triage RN (Not REMOTE) (Pinellas) (HPH Hospice)

**It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!** **When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!** Job Profile Summary Benefits day 1 \&mileage PAID Flexible to a Sun\-Thursday or Tuesday\-Saturday schedule. Role: The RN Day Triage provides telephonic and ad hoc support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families and referral resources. This position is not REMOTE. Qualifications: * Current Affiliate state or multi\-state license to practice as an RN, and has the ability to apply for/obtain multi\-state RN license within 30 days of hire, if not already a holder of a multi\-state license. * Minimum of one (1\) year nursing experience; hospice or hospital experience preferred * Active BLS for healthcare professionals from the American Heart Association or Red Cross. * Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system * Ability to effectively communicate in English (verbal and written); bi\-lingual in Spanish preferred * Excellent critical decision making and problem\-solving skills * Excellent clinical and assessment skills * Ability to use equipment with visual and auditory mechanisms * Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines * Ability to effectively handle stressful situations professionally and calmly with exceptional customer service * Strong patient service skills * Information seeking / probing skills * Accurate knowledge transfer * Listening, understanding, and responding * Able to navigate in a fast\-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits * Ability to work in a cooperative team environment * Able to exhibit a sense of urgency in daily work activities * Skilled in computer operations; proficiency in MS Office software applications, on\-line research and proven data entry and navigation skills * Available to work shifts to accommodate extended hours of operation as scheduled * Ability to perform sedentary work with frequent interruptions * Ability to manage the emotional stress of working with and caring for terminally ill patients and their families * Ability to perform the essential functions and physical requirements lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations Competencies: * Satisfactorily complete competency requirements for this position. Responsibilities of all employees: * Represent the Company professionally at all times through care delivered and/or services provided to all clients. * Comply with a