Privileging Manager - Healthcare (Remote)

**Who we are:** Access TeleCare is the nation's largest provider of acute specialty telemedicine, with more than 2,600 telemedicine programs launched and partnerships with 1 in 5 U.S. hospitals across all 50 states. For more than 20 years, we've pioneered tech\-enabled virtual care, now delivering more than 1 million patient encounters annually across specialties including behavioral health, neurology, hospitalist medicine, pulmonary and critical care, maternal\-fetal medicine, infectious disease, cardiology, and nephrology. Our care reaches communities representing more than 65% of the U.S. population, many of them rural, underserved, or vulnerable. Our Telemed IQ platform enables life\-saving care across multiple specialties, and we're proud to be the first acute telemedicine provider to earn and continuously maintain The Joint Commission's Gold Seal of Approval. Learn more about our vision, mission, and values at accesstelecare.com. **The Opportunity** Are you a credentialing leader who thrives on keeping complex work moving? Join Access TeleCare as our Manager, Privileging and help bring life\-saving specialty care to hospitals across the country. In this fully remote role, you'll lead a team responsible for securing and maintaining hospital privileges for our Physicians, Nurse Practitioners, and Physician Assistants. You'll work alongside our operations teams, providers, and hospital Medical Staff Offices to keep every provider privileged accurately and on time, so that when a patient needs a neurologist, psychiatrist, or critical care specialist, our clinicians are ready. You'll set priorities, coach and develop your team, sharpen our processes, and help shape how we scale as we continue to grow. If you bring deep credentialing expertise and love building high\-performing teams, we'd love to meet you. **What You'll Work** * Deliver high quality service to operations team and ensure providers are being privileged appropriately and timely * Manage department priorities to address business and operational goals and challenges. * Report team statuses and team metrics to upper management * Ensure all required privileges are maintained 100% of the time * Research and investigate complex provider privileging issues * Create relationships with internal and external stakeholders * Oversee Credentialing Agreements including, initial discussions, initiating agreements and maintain executed agreements * Measure and improve privileging processes to minimize turnaround times. * Distribute assignments and monitor workload * Develop policies and guidelines and ensure consistent department\-wide implementation. * Participate in various education/training as required * Comply with HIPPA and Corporate Compliance program policies and other applicable corporate and departmental policies * Consistently maintain privacy and confidentiality * Provides direct supervision of staff, including assignment of work tasks, coaching and general performan