Patient Care Coordinator - REMOTE

Patient Care Coordinator - REMOTE. Work from anywhere in LATAM or Philippines. Pioneering virtual psychiatric care company hiring a Care Coordinator to own patient communication and administrative operations end-to-end. Manage a high-volume shared patient inbox, triage clinical versus non-clinical messages, handle appointment scheduling, membership and billing updates, and more.Requirements2+ years of experience in care coordination, medical administration, or a directly related healthcare roleVerified experience managing high-volume patient communications independentlyDemonstrated experience working within a behavioral health or mental health environmentDocumented ability to triage clinical versus non-clinical patient situations without supervisionProficiency in Help Scout, Slack, Stripe, and NotionBenefitsCompetitive Salary: Based on experience and skillsRemote Work: Fully remote—work from anywhereTeam Incentives: Recognition for maintaining 100% CRM hygiene and on-time reportingGenerous PTO: In accordance with company policyHealth Coverage for PH-based talents: HMO coverage after 3 months for full-time employeesDirect Mentorship: Guidance from international industry expertsLearning & Development: Ongoing access to resources for professional growthGlobal Networking: Connect with professionals worldwideOriginally posted on Himalayas