Loan Servicing Specialist II

**Loan Servicing Specialist II** **Location:** California **Job Type:** Full\-Time \| Non\-Exempt \| Remote **Salary Range:** $70,000 – $80,000 per year **About Commercial Bank of California** Commercial Bank of California (CBC) is the largest Latino\-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3\.5 billion in assets as of December 2025\. We are a purpose\-driven financial institution committed to building long\-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking—one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that’s redefining what it means to be a community\-focused, relationship\-driven bank that puts people over profits. **Job Summary** Under minimal supervision and direction of the Loan Servicing Team Lead, the Loan Servicing Specialist II performs all post\-closing duties relating to the loan servicing functions of the Bank’s real estate, construction, commercial, consumer, SBA, letters of credit and asset\-based loans, as well as the processing of all special handling transactions and special assets activity. This includes loan boarding and loan fundings at closing, payment processing, billings, paydowns, advances, callbacks, payoffs, balancing, shadow accounting, clearing non\-posts, distributing system reports and posting entries. **Essential Duties and Responsibilities** * Process all paperwork required for the proper disbursement of loan funds at closing and boards all new and modified loans by inputting all loan, customer, collateral and tickler data in the loan accounting system. Data input shall be based on the loan terms set forth in the executed loan documents, as expressed in the credit approval. * Accurately processes all monetary transaction, including loan payments, advances, paydowns and payoffs. * Perform all loan maintenance activities including customer address changes, late charge waivers, automatic payment set\-ups/changes, payment adjustments, payment schedule and billing adjustments, interest changes, tickler updates and other coding changes. Prepare demand letters for loan payoffs or paydowns as requested by title/escrow companies and third\-party creditors. * Respond to requests for information from branch personnel through general research of items such as note histories, billing problems and payment posting. Escalates complex issues to the Note Dept. Manager or Note Dept. Assistant Manager, as needed. * Process incoming and outgoing wires. * Provide loan serv