Senior Business Consultant (Strategic Accounts)

About the roleWe’re looking for a Senior Business Consultant to strengthen and expand our relationships with top pharma and enterprise clients. In this role, you’ll focus on building long-term partnerships, securing contract renewals, and identifying new opportunities within existing accounts. You’ll work closely with Delivery Managers and our Head of Growth to ensure our clients stay with us and grow with us.What You’ll Be Responsible ForYou will own strategic accounts commercially and operationally from the business side. Your responsibilities will include:Strategic Account OwnershipManaging and growing strategic pharma and biotech accountsBuilding long-term client relationships across multiple stakeholdersLeading commercial conversations and continuation processesDriving renewals, upsells, and cross-sell opportunitiesCreating and executing account growth strategies and execution plansCommercial OwnershipOwning revenue targets within assigned accountsManaging forecasting and commercial pipeline visibilityIdentifying white-space opportunities across organizationsLeading account expansion initiativesSupporting pricing and commercial negotiationsClient LeadershipWorking directly with executives, procurement, clinical, platform, and AI/data science stakeholdersLeading difficult conversations when neededChallenging clients constructivelyCreating momentum and pushing decisions forwardEscalating risks early instead of reacting lateInternal CoordinationWorking closely with Delivery Managers, engineers, architects, and leadershipEnsuring risks and delivery concerns are surfaced transparentlyHelping improve clarity between Account Management and Delivery responsibilitiesDriving alignment between commercial goals and delivery realitiesWhat Success Looks Like After 12 MonthsStrategic accounts are growing through upsells and cross-sellsRisks are identified earlier instead of becoming escalationsClients see you as a trusted and proactive partnerContinuations happen with better planning and less last-minute pressureInternal communication between Sales and Delivery improvesOpportunities are driven proactively, not reactivelyYou operate independently with high ownership and minimal hand-holdingWhat Kind of Person Thrives HereYou will likely succeed in this role if you:naturally take ownership,move with urgency,think strategically but execute practically,are resilient and comfortable with direct communication,ask sharp questions,challenge respectfully,learn fast,and bring solutions instead of only identifying problems.We value:EnergyExecutionCuriosityAccountabilityHigh paceClear communicationCommercial thinkingIndependent decision-makingWhat Usually Fails HereThis role is probably not for you if you:wait for instructions,avoid difficult conversations,prefer excessive consensus-building,over-strategize without execution,need heavy structure and constant guidance,focus more on talking than delivering,struggle in fast-changing environments,or take direct feedback personally.RequirementsMust-HaveExperience managing enterprise or strategic accountsExperience in consulting, technology, data, AI, or software services environmentsTrack record of growing accounts commercially - renewals, upsells, expansionsStrong ownership mentalityAbility to manage executive-level conversationsExperience handling commercial negotiationsAbility to operate independently in ambiguous environmentsStrong communication and stakeholder management skillsStrong PlusPharma or biotech industry experienceExperience working alongside delivery or engineering teams in a professional services modelFamiliarity with AI, data science, or analytics initiativesExperience working in scaling organizationsWhy Join AppsilonYou will work with:global pharmaceutical and biotech clients,highly technical and ambitious teams,strategic AI and data science initiatives,and clients solving meaningful real-world problems.You’ll have real ownership, direct impact on strategic accounts, and the opportunity to shape how we grow relationships with some of the world’s leading organizations.If this sounds energizing rather than intimidating, we’d love to talk.Our offer:Fully remote work, with flexibility to collaborate across time zones and align working hours with key client needs.A strategic account management role with real ownership - you build and grow long-term partnerships with global pharma and life sciences clients.Direct influence on revenue stability and expansion through renewals, upsell, and executive-level relationship building.Close collaboration with Delivery Managers and Growth leadership to ensure clients experience consistent value and choose Appsilon as a long-term partner.Competitive B2B compensation aligned with experience, responsibility, and business impact, with clear and transparent terms.Time and budget for continuous professional development, including life sciences domain knowledge, negotiation skills, and industry events.Exposure to senior stakeholders and de