Director, PMO

Join nesto – proudly named Canadian Rocketship 2025. A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a $2.1 trillion mortgage industry at light speed by building the mortgage ecosystem of the future.BUILD lending technology with the best developers, AI engineers, and mortgage experts in the country. Work on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career.Why Join UsHypergrowth: Deloitte Fast 50 – 3 years in a row.Tech community credibility: TechTO Canadian Rocketship 2025.Industry leadership: CLA Lending Company of the Year – 4 consecutive years.Talent magnet: CMP Top Mortgage Employer 2025.Trusted technology: powering major financial institutions across Canada.An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.About UsNesto is a leading Canadian fintech company founded in Montreal in 2018. Our core mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to finish. We initially started as a digital broker, aiming to use technology to bring transparency to the complex mortgage process. We quickly evolved to build Canada’s leading direct-to-consumer online mortgage lending platform, where our qualified mortgage experts are supported by advanced technology.Since then, we have expanded our offering into a robust "mortgage ecosystem," extending our reach as a B2B partner for large financial institutions across Canada. Our first B2B product debuted in 2022 with IG Wealth Management, coinciding with our Series C funding round. A critical milestone occurred in 2024 when nesto acquired CMLS Group. This acquisition formed the Nesto Group (which houses nesto, CMLS, and its subsidiary brand, Intellifi), resulting in a significant increase in scale. We now have 1,250 employees across 12 offices nationwide and $73 billion CAD in residential and commercial mortgage assets under administration.Why We Are HiringOur mission is to modernize the financial landscape by migrating banks and large financial institutions from legacy software to Nesto Cloud, Canada’s most advanced cloud-based mortgage technology. As a best-in-class SaaS solution, Nesto Cloud offers an omnichannel experience that consistently drives volume, boosts productivity, and lowers technology costs for our partners. As our B2B partner ecosystem expands, we are rapidly scaling our Client Delivery teams to build a sound foundation for this growth. In this role, you will work directly on initiatives related to Nesto Cloud.Work Location, Time Zone, and AvailabilityThis is a remote-first role open to candidates across Canada, with a strong preference for candidates located in Ontario or Quebec. While you have the flexibility to work from home or from any of our offices (including Montreal, Quebec City, Calgary, Toronto, and Vancouver), we primarily operate on Eastern Time (EST).To effectively collaborate with our Toronto and Montreal hubs and our national enterprise clients, you should be available during core business hours (9:00 am – 5:00 pm EST). Additionally, this role requires occasional travel to our Montreal and Toronto offices for key meetings and team collaboration.What Success in This Role Looks LikeIn this high-impact role, success is defined by your ability to lead a strategic Project Management Office that drives execution certainty across the Customer Delivery organization. You will successfully build the frameworks for planning and delivering critical initiatives, manage resource and capacity planning, and provide robust Executive Reporting through close partnerships with leaders across multiple teams.What You’ll Be DoingProvide comprehensive oversight for the entire portfolio of product, engineering, and customer-facing programs.Design, implement, and run the operational cadences (e.g., quarterly planning, weekly reviews) that drive our cross-functional teams.Identify and track key deliverables, milestones, risks, and dependencies across all major programs to ensure alignment and proactive issue resolution.Champion and implement standards for ways of working (e.g., project methodologies, reporting standards) that foster visibility, predictability, and collaboration.Lead the resource management and capacity planning function to ensure we have the right people on the right projects at the right time.Develop and manage a robust executive reporting system to provide a clear, consolidated view of program status and portfolio health.Oversee the development of demos, prototypes, and proofs of concept as required to support program goals.Who We Are Looking For8–10+ years of experience in program management, project management, or in a PMO leadership role.A proven track record of establishing and running a PMO in a fast-paced, high-growth technology or SaaS company.Expert-level knowledge of both Agile and