Salesforce Administrator - Contract - Remote
SUNSHINE ENTERPRISE USA LLC
22h ago
0SalesUnited Stateshimalayas
Salesforce-AdministrationSalesforce-AdministratorCRM-AdministrationSystem-AdministrationIT-AdministrationMid-level
Job Description
Salesforce AdministratorLocation:RemoteInterview Process:1 round, Virtual/OnlineDuration:12Months
Employment Type: Contract
Experience Required: 06+ YearsCandidate Location: NoSC residency required. Open to nationwide candidates.Project Scope:We are seeking an experienced SalesforceAdministrator to support the daily administration, enhancement, integration,and maintenance of an enterprise Salesforce environment. This role will play akey part in supporting business operations by managing Salesforceconfigurations, user administration, workflow monitoring, sandbox environments,and external system integrations.The ideal candidate will have strong hands-onSalesforce administration experience along with knowledge of integrationsinvolving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). Therole also requires experience supporting authentication, security, and SingleSign-On (SSO) solutions within Salesforce environments.Key Responsibilities:Manage Salesforceuser accounts, profiles, permission sets, and access controls
Create, modify,deactivate, and maintain users following security and governance best practices
Configure andmanage Salesforce sandbox environments for development, testing, and QApurposes
Collaborate withdevelopment teams to promote code changes and updates across Salesforceenvironments
Monitor workflowqueues, automation processes, and system performance to ensure operationalefficiency
Troubleshoot andresolve workflow, automation, and system-related issues
Support andmaintain integrations with external platforms including AWS Connect,ServiceNow, and Azure AD
Configure andmaintain identity provider integrations with a strong focus on Azure AD andSingle Sign-On (SSO) functionality
Ensure secureauthentication and access management across integrated systems
MaintainSalesforce configurations, customizations, workflows, and documentation
Provide end-usersupport, troubleshooting, and training as needed
Collaborate withtechnical and business teams to support operational improvements and systemenhancements
Ensure compliancewith organizational security standards and governance policies
Required Skills & Experience:SalesforceCertified Administrator certification (or equivalent Salesforce Administrationcertification)
5+ years ofexperience as a Salesforce Administrator with strong expertise in day-to-daySalesforce administration and maintenance
Experiencemanaging Salesforce users, profiles, roles, permission sets, and securitysettings
Strong experiencewith Salesforce workflows, automation processes, and troubleshooting
Experience withSalesforce sandbox management and environment administration
Strongunderstanding of Salesforce security and access management best practices
Excellentproblem-solving, analytical, and troubleshooting abilities
Strong writtenand verbal communication skills
Preferred Skills:Experiencecreating and managing Salesforce sandbox environments
Experiencepromoting code changes and deployments between Salesforce environments
Familiarity withexternal integrations including AWS Connect, ServiceNow, and Azure AD
Experienceconfiguring and supporting Single Sign-On (SSO) and Identity Providerintegrations
Knowledge ofenterprise application integration and data synchronization practices
Education:Bachelor’s Degree in Information Technology,Computer Science, or a related field
Certificate:
Salesforce Administrator Certification requiredCJIS Certificationwill be required after onboarding (training provided by the State followingsuccessful background check completion)
Originally posted on Himalayas
