Delivery Consultant (Remote, CAN)

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv.Position DescriptionThe Services team at Sayari has mastered the use of public data in complex investigations and supply chain screening — and ensures that our customers can do the same. As a Delivery Consultant at Sayari, you will lead the global post-sale implementation and program management components of our highest-priority commercial enterprise accounts. You will own the full delivery lifecycle from kickoff through handoff to Customer Success, ensuring that customers fully realize the value of their investment in Sayari products and that every engagement is completed on time, within scope, and to a standard that drives expansion and retention. This role demands someone who is equally at home managing complex program plans and third-party partner relationships as they are briefing senior customer stakeholders on implementation progress. You will be Sayari's delivery standard-bearer in the field: the person our most important customers trust to get it done.Job ResponsibilitiesLead global enterprise customer deployment projects and programs end to end, from post-sale kickoff through implementation completion and CS handoff, on time and on budgetOwn and maintain program plans, BRDs, SOWs, acceptance criteria, risk registers, dependency maps, resource plans, and success criteria for each engagement, keeping all internal and external stakeholders accurately informed on a weekly basisManage third-party partner relationships for custom implementation builds, including Sayari Guide solution integrations, ensuring partner deliverables align with customer requirements and contracted timelinesPartner closely with Sales, CS, R&D, Enablement, FDEs, and Solutions Engineers to align on customer objectives, resolve implementation blockers, and ensure that delivery work ladders into retention and expansion outcomesProduce and maintain client-facing and internal collateral including SOWs, BRDs, training documentation, data mapping documents, and status reports rolled up to the assigned program managerIdentify, escalate, and actively mitigate implementation risks including political friction between customer business and technology groups, scope misalignments, and overcommitments made during the sales phaseStreamline and scale complex accounts by documenting best demonstrated practices, contributing to team playbooks, and informing the Product and Engineering roadmap with customer trends and implementation insightsTravel up to 30% throughout the year to support on-site customer engagements, workshops, and implementation milestones as requiredSkills & ExperienceRequired7+ years of experience managing complex enterprise technology implementations and delivery programs, with demonstrated ownership of engagements ranging from 30 to 60 days for small implementations to 12 or more months for complex multi-workstream programs involving third-party partnersHands-on experience with TPRM workflows and enterprise technology products, solutions, and data assets; depth and complexity of prior engagements matters more than years aloneDemonstrated use of generative AI tools to accelerate content creation, data analysis, and workflow optimization; experience deploying or managing AI-driven products in a fast-paced environment is a strong plusFluency in Agile implementation methodology; working knowledge of Waterfall and hybrid approaches; familiarity with JIRA, Kanban, and comparable project management toolingExperience producing BRDs and SOWs and managing scope, budget, and acceptance criteria across complex, multi-stakeholder engagementsExceptional stakeholder communication skills with demonstrated ability to manage political friction between customer business and technology groups, navigate scope ambiguity, and align diverse internal and external teamsAbility and willingness to travel up to 30% throughout the yearPreferredPMP certification or active pursuit of PMPExperience with ABAC and AML workflow implementationsFamiliarity with Sayari's product suite or comparable trade intelligence and risk data platformsProfessional fluency in a second language relevant to EMEA or APAC customer engagementThe target base salary for this position is CAD$130,000-CAD