Project Manager I - Consumer Experience (Remote)

Since 1998, Businessolver has delivered market\-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy\-to\-use solutions and communication tools to assist them in making wise and cost\-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service\-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. #### **\*\*Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face\-to\-face conversation.\*\*** ***The Project Manager I role in our Consumer Experience team involves overseeing the successful execution of multiple client projects with limited complexity. This individual utilizes their expertise in project management, effective communication, and benefits knowledge to ensure deliverables align with client objectives, timelines, and budgets. They act as a liaison between cross\-functional teams, coordinate resources, and mitigate project risks. Building and maintaining client relationships, while fostering a collaborative team environment, is essential to success in this role.*** **The Gig:** * Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience. * Collaborating with cross\-functional team, complete discovery with clients and stakeholders and define a scope of work based on their goals and objectives. * Collaborate with content writers and creative designers to coordinate and deliver client\-branded materials, including postcards, emails, newsletters, benefit guides, web\-based experiences, and more. * Manage activities, progress, budgets and deadlines across multiple projects, project teams and aligned resources while adhering to project management best practices and SOPs. * Schedule and facilitate project meetings. Prepare status reports and communicate updates to project stakeholders * Create and maintain artifacts critical to projects such as project plans in AdaptiveWork, project scorecards project briefs, matrices, client OneNote, and vendor invoice reporting as needed. * Identify and address straightforward project issues with guidance from leaders as needed. Escalate unresolved risks to leadership and assist in developing mitigation plans. Hold clients accountable for their responsibilities and clearly communicate the potential impacts of delays. * Create and maintain positive relationships with client partners and stakeholders to ensure retention and growth of supported products * Use project manageme