Director of Sales Operations

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.The RoleLatitude.sh, now part of Megaport, delivers high-performance Compute-as-a-Service built for latency-sensitive, scalable, and modern workloads. With Megaport’s global Network-as-a-Service platform, customers now gain instant access to dedicated compute tightly paired with private, on-demand connectivity. Megaport is seeking a strategic and highly analytical Director of Sales Operations to lead operational strategy and execution for rapidly scaling compute-focused products. This role will own operational leadership for Latitude within Megaport, while helping scale systems, forecasting, quote-to-cash processes, sales analytics, and operational governance. This position will work closely with Commercial GTM leadership and cross-functional stakeholders to build scalable operational foundations capable of supporting rapid growth and future expansion. The ideal candidate brings experience supporting high-growth technology organizations with complex revenue motions including channel, marketplace, consumption-based, and enterprise sales.What you’ll be doingLead Sales Operations strategy and execution globally for LatitudeBuild scalable forecasting, pipeline management, and opportunity governance frameworksPartner with Sales Leadership to improve operational visibility and revenue predictabilityStandardize quote management, opportunity management, and sales process executionCollaborate with Systems & Tools teams to optimize Salesforce workflows, integrations, and reportingDrive operational readiness for new GTM initiatives, marketplace programs, and product launchesDevelop operational KPIs, dashboards, executive reporting, and business insightsImprove CRM adoption, data quality, and sales process consistencyCoordinate cross-functional initiatives involving Finance, Marketing, Product, Customer Success, and EnablementSupport AI-readiness initiatives through process standardization and data governance improvementsIdentify operational bottlenecks and implement scalable process improvementsSupport territory planning, compensation alignment, and sales productivity initiativesMentor and develop Sales Operations personnel supporting LatitudeWhat we are looking for10+ years of Sales Operations or Revenue Operations experience5+ years supporting high-growth technology organizationsStrong Salesforce CRM expertise and systems process knowledgeExperience supporting complex GTM motions including channel and marketplace salesStrong forecasting and operational analytics experienceExperience with quote-to-cash process optimizationStrong executive communication and stakeholder management skillsExperience managing cross-functional operational initiativesAbility to operate effectively within fast-changing business environmentsWhat we offerFlexible working environmentsBirthday Leave, 12 weeks of parental leave (after 12 months continuous service), and 5 days of study leave.Creative, fun, and contemporary work environmentsMotivated team of industry experts and plenty of learning opportunitiesCelebrated success with internal awards programsHealth and wellness programGenerous performance bonus structure#DNIIf you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.comNOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence.