System Administrator - *REMOTE* (Monday - Thursday 10:00AM - 9:00PM)

**Job Description** ------------------- **Veterans' Preference Applies** **EEO Statement** The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services **Non\-Smoking** The City of Delray Beach is a **Non\-Tobacco Workplace**. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of "tobacco or nicotine products" includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e\-cigarettes and nicotine patches or gum. **This is an advanced internal IT position responsible for Data Security Administration of the City of Delray Beach’s server, application, and endpoint environment. The role emphasizes cybersecurity operations, Windows server maintenance, the Microsoft Office 365 email environment, endpoint protection, enterprise authentication, incident investigation and proactive troubleshooting. Work involves daily security patching, incident response, documentation, and continuous improvement of security posture in alignment with City policies and standards. Work is performed under general supervision of the Information Security Manager.** **Schedule:** **Monday\-Thursday, 10:00 AM\-9:00 PM.** **This role is fully remote but must be able to be on\-site within a 2\-hour period if needed for emergencies and incident response.****Essential Job Duties** ------------------------ * Administer and support the security of Microsoft Windows servers and desktops. * Support Microsoft Office 365, Azure, Entra ID (Azure AD), Active Directory, and Group Policy (including SSO and MFA configurations). * Patch and maintain servers and endpoints, including coordinated maintenance windows and post\-change validation. * Management of server security certificates. * Create Virtual server snapshots prior to updates and configuration changes; manage rollback when necessary. * Deploy software and manage endpoint inventory using PDQ Connect. * Support EDR, XDR, and MDR security products and workflows; investigate and remediate compromised endpoints. * Administer and tune Trend Micro security suite for endpoints and servers. * Review and release quarantined emails in O365\. * Support Netwrix and ManageEngine solutions for auditing, configuration, and operations. * Provide desktop support to end users and serve as an escalation point for security\-related tickets. * Manage user accounts and permissions, ensuring least\-privilege access and account hygiene. * Knowledge of virtual environments such as VMware, Hyper\-V or OpenShift. * Assist with security monitoring, vulnerability remediation, and system hardening across servers and endpoints. * Troubleshoot PC, Laptop and server issues in coordination with IT Support teams. * Troubl