Join our Talent Community as an Online Mental Health Coach!

Join our Coach Talent Community to express interest in future coach role openings as well as to receive communication from Headspace (formerly Ginger) to stay up to date on new initiatives, webinars, job openings, and more! You can expect to hear from us about once a month in your inbox. In the meantime, check out this page to learn more about what it is like to be part of the Headspace care team.Thank you in advance for providing your information. Though we are not currently interviewing for coaches, when a role becomes available this information can help us assess your background for future roles and fast track your application. As a part-time mental health coach, you play an instrumental role in making the Headspace mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress.Coaches are an integral part of each member’s multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate.Headspace Care coaching is delivered through text-based-chat and video within the Headspace app. In addition to coaching our members, you’ll also have biweekly 1:1 supervision outside of your coaching hours and our Team Meeting recordings will be available for you to view when they are available. Headspace coaches are ready to be part of a community working collaboratively to make mental health support accessible to everyone, no matter their background or experience. Important Notes:We provide 24/7 support to our members, this means coaches may be asked to work some holidays per year.We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure.We are unable to employ candidates residing outside of the US. Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico.Headspace also provides support to French or Spanish speaking members and has bilingual French/English and Spanish/English speaking coaches on it’s team. If you are interested in being a bilingual coach you will be required to provide text-based coaching to members in both languages, depending on member demand and scheduling. Although bilingual coaches are being hired to support the French Program or Spanish Program, due to high demand, they will be called on to provide regular coaching to our English- speaking general audience as wellResponsibilitiesCarry a flexible caseload of members (up to 29hrs/week) and complete intakes of new membersAttend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shiftMaintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork)Excellent communication, writing and typing skills (spelling, grammar, syntax)Collaborate through notes with member's Clinical Team to collaborate on their care planCoaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and careerCollect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed.For Bilingual Mental Health Coaches Only: Headspace supports Spanish and French speaking members and has bilingual Spanish or French and English speaking coaches on its team. This is a part-time, W2 role and will require bilingual coaches to provide video and text-based coaching to members in both Spanish or French and English, depending on member demand and scheduling. Although bilingual coaches are being hired to support the Spanish or French Program, due to high demand, they will be called on to provide regular coaching to our English speaking general audience as well.About You As a Headspace Coach, You–Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growthHave the ability to create a sense