Senior Mission Success Engineer, US Federal

About the CompanyArmada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. Role OverviewThe Senior Mission Success Engineer for US Federal is a hands-on, cleared technical leader responsible for deployment execution, post-deployment technical ownership, and long-term mission success across federal programs.This role combines the execution depth of a Mission Success Engineer with the sustained ownership and accountability of a Technical Account Manager. Senior Mission Success Enginner lead deployments in FedRAMP-authorized and classified environments, remain embedded through authorization and stabilization, and continue as the primary technical owner throughout the program lifecycle.This role reports into the Sr. Director of Customer Success & Delivery, US Federal. Success is measured by mission outcomes delivered, authorization milestones achieved, platform stability, customer trust, renewals, and program expansion.This role will be based remotely in the United States.Key ResponsibilitiesCleared deployment execution and platform bring-upLead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaSExecute deployments within classified facilities and FedRAMP-regulated environmentsOwn infrastructure bring-up, platform configuration, security hardening, and production readiness validationMake real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers within cleared constraintsTechnical account ownership and mission successServe as the primary technical point of contact for assigned federal programs post go-liveOwn the long-term technical success, stability, and operational posture of deployed environmentsBuild trusted relationships with government engineers, mission owners, security teams, and integratorsAct as Armada’s on-the-ground technical authority for federal customersJoint Success Plan ownershipBuild, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customerAlign deployment milestones, platform adoption, and operational maturity to customer business objectivesUse the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value trackingRegularly review progress against success plans with customer stakeholders and Armada leadershipEnsure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planningSurface risks, dependencies, and blockers early and drive resolution with clear ownershipFedRAMP, security, and accreditation executionSupport deployments operating under FedRAMP Moderate and High requirementsPartner with customer security and compliance teams on ATO, continuous monitoring, POA&M tracking, and audit readinessEnsure Armada deployments align with NIST 800-53 controls and agency-specific requirementsMaintain strict adherence to clearance, need-to-know, and operational security standardsTime-to-value and mission enablementAccelerate time-to-value by enabling early mission workloads once authorization thresholds are metSupport transitions from prototype, pilot, or IL environments into sustained production deploymentsDrive adoption of Atlas operational capabilities and Leviathan AI Factory workloads in support of mission needsOperational excellence and reliabilityEnsure environments remain stable, secure, and production-readyProactively identify operational risks, security gaps, or scaling constraintsCoordinate with Product, Engineering, Security, and Support teams to resolve issues within federal constraintsField leadership and mentorshipAct as a senior technical presence in cleared environments, setting the standard for execution and professionalismMentor junior cleared FDEs, CSEs, and delivery engineersContribute to federal deployment standards, runbooks, and repeatable best practicesCross-functional collaborationPartner closely with the Sr. Director of Customer Success & Delivery, Americas & US Federal on priorities and escalationsWork with Product, Engineering, Security, Compliance, and Government Programs teamsProvide structured field feedback to influe