Director of Applied AI

**ABOUT US** Recruitics Talent Intelligence and Acquisition Platform unites data, AI, and automation that make modern hiring possible — helping Enterprise organizations predict what’s coming next, attract the right talent, and convert talent anywhere. We’re big believers in teamwork, curiosity, and doing work that actually makes an impact. If you love solving problems, thinking creatively, and helping companies build amazing teams, you’re going to love it here. **OVERVIEW** The Director of Business Operations is a cross\-functional role with direct visibility to the executive team. You'll work alongside the CPO, COO, and CEO in a standing weekly meeting where you'll present recommendations and solutions. With executive approval, you'll lead implementation across product, client services, operations, and go\-to\-market functions. This is not a strategy role or a Chief of Staff role. It is a hands\-on operating role focused on execution: identifying friction in our business, designing solutions, and shipping the changes that improve how Recruitics operates day\-to\-day. You'll spend your first month embedded across teams, learning how the business runs today. After that, you'll work in weekly cycles — diagnose, recommend, implement, measure. This role assumes meaningful, hands\-on experience using AI tools to compound your own output. We're not looking for general familiarity with AI — we're looking for someone who has already built workflows that replace manual work and saves measurable time each week. In the application process, we'll ask you to share a specific example of an AI\-powered workflow you've designed and shipped. **RESPONSIBILITIES** * Partner with the CPO, COO, and CEO to identify and prioritize operational opportunities across the company * Diagnose workflows across client services, implementation, product operations, and go\-to\-market — and recommend changes with clear solutions * Lead implementation of approved changes, working directly with functional leaders and their teams * Design and build automated workflows using modern tooling, including AI\-powered solutions, to reduce manual work and increase team capacity * Measure the impact of changes and iterate based on what the data shows * Build durable operating systems — documentation, dashboards, and workflows that outlast any single project **REQUIREMENTS** * 7\+ years of experience in business operations, strategy and operations, internal consulting, or a similar cross\-functional role * Proven track record of identifying inefficiencies in complex organizations and successfully leading implementation of operational improvements * Hands\-on experience building automated workflows. You should be comfortable with tools such as Claude, n8n, Zapier, Make, Retool, or similar platforms, and able to point to specific automations you've built and shipped * Strong systems thinking — you understand how processes, teams, and tools interact, and you can