Business Analyst

### **Requirements:** * Excellent written and spoken English (near\-native or native level). Client\-facing reports and summaries must be clear, professional, and easy for non\-technical readers to follow * 5\+ years as a Business Analyst on software delivery engagements (B2B / SaaS or enterprise platforms preferred) * Proactive and organized: you follow through without constant reminders, keep backlog and reporting current, and raise gaps or risks early * Strong requirements and ticket quality: enough detail for engineering and QA to start work with minimal back\-and\-forth (scope, acceptance criteria, and key edge cases) * Hands\-on ClickUp (or similar): comfortable with boards, statuses, priorities, and filters; you work from the same source of truth as the delivery team. * Comfortable using Cursor (or comparable AI\-assisted tools) to draft and refine reports, memos, and deck copy, with you responsible for accuracy, tone, and alignment with the Project Lead before anything goes to the client. * Experience turning delivery status into client\-ready updates (written reports, executive summaries, or slide decks) * Works well as the Project Lead’s close delivery partner on priorities, reporting cadence, and planned vs delivered tracking * Experience working with engineering, QA, and DevOps in a release\-oriented environment (enhancements, defects, hotfixes, staged/production promotion) * Reliable and professional in a remote team: dependable attendance, responsive on async channels, and focused in client and team meetings * Integrity in reporting: numbers and status reflect what was actually delivered * Product Owner–style backlog ownership: comfortable owning priorities, writing/refining tickets, and representing product decisions to the client and the team (not only writing status reports). ### **Nice\-to\-Have:** * Experience on dual\-track programs (live product support plus modernization in parallel) * Familiarity with API / integration projects and QA/release gates * Exposure to fintech, payments, or operations\-heavy B2B platforms * Comfort preparing delivery metrics for leadership (throughput, priority mix, planned vs delivered) * Experience supporting client demos or deliverables reviews, not only written reports. ### **Responsibilities:** * Own the BA workstream end to end with minimal oversight: you plan your week, drive your deliverables, and close loops without the Project Lead chasing you * Lead product discovery and brainstorming with the client: run structured calls, ask the right questions, capture decisions, and turn conversation into clear backlog items and next steps * Own client understanding of the product and platform on this engagement: learn the domain, map workflows, and help the client articulate needs so delivery stays aligned with how their business actually operates * Partner with the Project Lead as a high\-performing peer, not a task\-taker: bring options, tradeoffs, and recommendations backed by da