Senior Program Manager - Commissions

Job Description SummaryOur business purpose: We are a purpose-driven team working to drive life-changing clarity in precision diagnostics that helps uncover what’s hidden inside the body – enabling earlier, more confident decisions in the fight against diseases like Alzheimer's, cardiovascular conditions, and cancer. As part of a company that delivers both radiopharmaceutical doses and the PET imaging infrastructure needed to use them, we play a critical role in expanding access to precision diagnostics – for providers, for systems, and most importantly, for patients. What sets us apart is a combination of unmatched clinical expertise, unwavering commitment to advancing science, as well as our deep commitment to showing up with urgency, care, and empathy – helping more people move from uncertainty to understanding. We believe that behind every scan is a heartbeat and behind every heartbeat is a story, and we treat each one like it matters – because lives are shaped in moments like these. Who thrives here: You’ll thrive here if you care deeply – about your teammates, about the people we serve, and about doing what’s right, even when it’s hard. You bring both heart and discipline to your work, with a curiosity to uncover what customers truly need and the courage to make tough calls when clarity is elusive. This is a space where ambiguity is real, decisions carry weight, and collaboration isn’t optional – it’s how we move forward. If you find meaning in building something that matters and supporting others while doing it, you’ll feel at home here. The GEHC Radiopharma team is looking for a highly analytical data driven Senior Program Manager, Commissions to join our rapidly growing Sales Operations organization. This role will be responsible for end-to-end execution around the delivery and administration of our sales compensation plans and corresponding SPM system, ensuring clear concise plan documents are created, delivers consistent accurate and timely payout of commissions, and efficiently manages issue resolution, compliance and governance around the commissions processes. This role requires a strong analytical mind, attention to detail, and excellent communication skills.Job DescriptionRESPONSIBILITIES:Develop and maintain a comprehensive understanding of the company's incentive plans, including metrics, targets, and payout structures.Take plan design requirements and craft clear, concise plan documents for delivery to all plan participantsAdminister and manage the company's incentive compensation programs, ensuring all calculations and payments are accurate and delivered in a timely manner, ensuring adherence to company policies and procedures.Collaborate with Sales Operations to ensure accurate and timely data collection, validation, and integration into the compensation system.Reconcile commission statements and resolve discrepancies.Create and execute manual commissions processes where needed to support programsCreate and analyze sales performance analytics to identify trends, opportunities and areas for improvement and optimizationCollaborate with key data partners to ensure the integrity of data to operationalize compensation programsAssist in the implementation of new commission plans and incentive programs.Provide support and guidance to sales representatives and managers regarding incentive compensation plans, calculations, and payouts.Act as the Compensation plan and system SME for all sales representatives and managers regarding compensation plans, calculations and payouts.Develop and deliver commission system userguides and ongoing trainingEnsure compliance with all relevant audit requirements and internal controls.Generate reports and provide analysis on incentive compensation performance, including tracking individual and team performance against targets.Stay up to date with industry best practices and trends related to incentive compensation administration, recommending improvements to current processes and systems.Work closely with key stakeholders to enhance and optimize the compensation system, ensuring its accuracy, functionality, and usability.Maintain accurate and confidential records of incentive compensation plans, payments, and related documentation.Manage the annual planning processes as well as any in year org changes including the development of coverage model, resource allocation, territory design, and sales targets. QUALIFICATIONS:Bachelor’s degree in finance, Accounting, Business Administration, or a related field, MBA a plus6 years of experience in sales commission administration, financial analysis, or a related field.Experience in project scoping, process-design, formal Business Analysis (CBAP) activities, and project management (Agile Scrum preferred).Strong analytical and modeling skills - proficiency in Microsoft Excel (advanced functions, pivot tables, VLOOKUPs) is required, SQL a plus3+ years Solution Architect experience working within a SPM software platform (e