Customer Service Agent (Non-Voice): Portuguese

We are looking for a Customer Service Agent to handle customer inquiries and issues across multiple digital platforms, with a focus on social media and community management. The ideal candidate will have excellent communication skills, be proactive and resourceful, and be able to work independently in a fast-paced environment.RequirementsHigh School Diploma or equivalent2+ years of experience in social care, community management, CX support, or digital customer serviceFluent in English both written and oralStrong verbal communication & writing skillsGeneral knowledge and interest in various social media platformsPersonal PC/laptop with a working webcamGood working home environment with a stable internet connectionAbility to work an 8-hour shift, on a rotating scheduleCalm under pressure and confident in high-visibility comment sectionsOrganized, accountable, and consistentBenefits100% Remote positionContinuous learning experience & career growth opportunitiesCompetitive compensation based on location market ratesGreat opportunity to work with some of the world's coolest and most innovative brandsWelcoming environment where feedback and suggestions are consideredOriginally posted on Himalayas