Technical and Agentic Enablement Lead

About the Job:LaunchDarkly is seeking a unique combination of someone who can deliver exceptional technical enablement and build the AI systems that scale it.This role sits at the intersection of technical enablement and agentic workflows. You will own the technical enablement program for our Solutions Engineering organization, as well as partner closely with Solutions Architects to ensure technical fluency across the org. In parallel, you will design and deploy AI-powered systems that improve field effectiveness, reduce manual effort, and transform how enablement is delivered.Success in this role requires operating as an AI-native practitioner, embedding AI into how you work, how enablement is delivered, and how the field engages. You will deliver high-impact programs while continuously evolving them into scalable, intelligent systems.Responsibilities:Own Technical EnablementOwn the design and execution of technical enablement for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills developmentDeliver high-impact live, virtual and on demand training, certifications, and workshopsDefine competency frameworks and partner with leadership on team developmentExpand technical fluency across the broader GTM organization where relevantMeasure and improve readiness through clear performance metricsBuild Agentic Enablement SystemsDesign and deploy AI workflows and agents that support technical sellers in their daily workflows (e.g., discovery prep, demo support, objection handling, knowledge retrieval)Systematically automate repeatable enablement activities to improve scale and consistencyPartner cross-functionally to prioritize, launch, and drive adoption of AI-powered field solutionsScale Enablement Through AIIdentify and implement high-impact AI use cases across content, operations, and program delivery across the enablement team Build agents and shared workflows that increase leverage across the team and teach team how to use and replicate so capability growsOwn the AI structure and foundation that ensures effective, consistent, scalable solutions across the teamModel AI-native ways of working and help others adopt themDrive Cross-Functional ImpactCollaborate with GTM, Product, PMM, RevOps, and Field Operations to align enablement with business prioritiesRepresent technical field needs in roadmap and prioritization discussionsManage programs end-to-end, from scoping through execution and iterationPlay an active role in GTM operating rhythms, including COE reviews, QBRs, and leadership updatesAbout You:Equally strong as a technical educator and a systems builderMotivated to replace manual work with scalable, AI-driven solutionsStructured thinker who brings clarity to complex, ambiguous problemsCollaborative and effective at working across teams without formal authorityProven innovator who experiments early and scales what worksQualifications:8+ years in a SaaS technical GTM role (e.g., Solutions Engineering, Solutions Architecture, Technical Sales, or Enablement)Experience delivering technical training and enablement programs for field teamsHands-on experience building AI-driven tools, agents, or automations with real-world usageStrong technical fluency, including the ability to read and debug codeExperience with modern AI tooling (e.g., Relevance AI, Claude, LangChain)Deep understanding of the technical sales lifecycle and field engagement modelsFamiliarity with value-based selling methodologies (e.g., MEDDPICC, Force Management)Experience with common GTM tools (e.g., Salesforce, Gong, Highspot, Outreach)Strong program management and execution skillsNice to Haves: Programming experience (Python or JavaScript)SQL for data analysis and workflow troubleshootingFamiliarity with LaunchDarkly or similar developer-focused platformsBackground in high-growth developer tools, API-first, or AI/ML companiesWhy This Role Matters:This role will shape how technical enablement is delivered and scaled at LaunchDarkly—combining hands-on program execution with the systems that make it more effective over time.Pay:Target pay ranges based on Geographic Zones* for Level 5:Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $152,000 - $210,000**Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,000 - $189,000**Zone 3: All other US locations - $129,000 - $178,000**LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.About LaunchDarkly:Modern software delivery was supposed to be the foundation for a thriving digital busi