(Remote) Assistant Director - Information Technology Services

The Department of Information Technology Services at West Virginia University is currently accepting applications for a (Remote) Assistant Director. **About the Opportunity** Reporting to the Director of Teaching and Learning Applications, the Assistant Director of Teaching and Learning Applications will provide leadership and vision for supported applications within the WVU ITS portfolio. The Assistant Director provides daily operational oversight of a team of technical professionals. This includes assisting in budgeting, resource planning, and the creation of policies, procedures, and standards for supported and expanding Teaching and Learning services. The Assistant Director is responsible for appropriately allocating resources and, in conjunction with leadership, prioritizing work to align with strategic priorities. The Assistant Director works extensively with all stakeholders to maintain the highest level of service delivery and satisfaction. We strongly believe in work\-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: * 37\.5\-hour work week * 13 paid holidays (staff holiday calendar) * 24 annual leave (vacation) days per year (employee leave) * 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in\-laws as well as others considered to be members of your household living under the same roof) * WVU offers a range of health insurance and other benefits * 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s. * Wellness programs **What You'll Do** * Manages and mentors the Teaching and Learning Applications daily operational team including task management, recruitment, evaluation, training, motivation, and staff development for employees in this unit. * Ensures assigned resources are appropriately allocated to effectively accomplish assigned projects and tasks. * Maintains effective working relationships with all ITS teams to provide efficient and exceptional learning environments to support our customer experience. * Serves as the Subject Matter Expert on assigned projects and ensuring the team is properly engaging with and meeting expectations of customers. * Ensures adherence to standardized approaches across Teaching and Learning supported applications and integrations to include, but not limited to, best practices in learning application services administration, support, documentation and implementation. * Engages the use of ITS programs, policies, and best practices to ensure delivery and support of Teaching and Learning applications. * Regularly review