Sales Support Specialist

|Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.comAbout the Opportunity We are seeking a detail-oriented and client-focused Automotive Implementation Specialist to manage the onboarding of new clients and campaigns. In this role, you’ll serve as the primary point of contact during the onboarding process, ensuring campaigns move efficiently to live status. You’ll partner closely with sales teams, post-sales support, and clients to deliver seamless implementation and maximize ROI. This position is ideal for someone who thrives in a fast-paced, evolving digital marketing environment and enjoys building strong client relationships while leveraging both technical expertise and business acumen. What You’ll DoOwn the onboarding process, ensuring campaigns launch on time and align with client expectationsBuild strong client relationships through proactive communication and transparencyPartner with Sales and Post-Sales Optimization teams to develop digital strategies that drive resultsTroubleshoot onboarding challenges and provide solutions to clients and internal partnersManage campaign setup and fulfillment across multiple technologies and platformsTrack onboarding performance, assess trends, and identify opportunities for improvementMaintain ongoing communication with internal and external stakeholders to keep initiatives on trackKey SkillsExpertise in customer relationship management and account onboardingStrong understanding of digital advertising campaigns (Search, Display, Marketing Systems, Traditional Media)Technical proficiency to recommend, assess, and optimize onboarding processesSkilled communicator with the ability to explain technical and marketing concepts clearlyProficiency in Excel and Salesforce for tracking and reportingStrong problem-solving, analytical thinking, and process improvement mindsetProven track record in relationship management and account successAbout You3+ years of client-facing service or account management experience2+ years of hands-on experience managing online/digital advertising campaignsGoogle Ads and Google Analytics Certification a plus (not required)Highly organized, adaptable, and collaborativeComfortable working in a dynamic, change-driven environmentAbout Us At LOCALiQ, we value innovation, passion, and work-life balance. Our employees are central to our success, and we pride ourselves on fostering a collaborative and engaging culture. We help local businesses grow by connecting them with customers through data-driven marketing solutions.Our recognition includes:Google’s Quality Account Champion (North America)Google’s Innovation Champion Award (Canada)The base salary for this role will range between $55,000 and $65,000. Base compensation is reflective of multiple factors, including market location, education level, skills, certifications, and experience. Variable compensation is not reflected in these figures and may apply based on the role.USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), educ