Director of Operations

**Director of Operations (Remote)** **Job Description** Our client is a newly established, rapidly growing RIA managing $120\+ mil AUM seeking a personable, articulate and reliable **Director of Operations** . Your superior communication and technical skills combined with detail oriented, accuracy and leadership talents will be critical. The ideal **Director of Operations** has strong organizational skills, is highly efficient and a proactive independent worker to collaborate with the lead wealth advisor and staff. This position requires a fast\-paced working environment and is a remote position. **Day\-to\-day responsibilities include but are not limited to:** * Ability to demonstrate thorough knowledge of RIA operations including management and oversight of workflows, systems and procedures * Identifying areas with gaps, providing logistical recommendations to enhance improvements * Building out a feasible RIA operations structure for rapid scalability and fast paced growth * Areas to address include back office operations, technology efficiency, support team processes and oversight * Identify, assess and provide effective problem solving for servicing and operational solutions for accounts * Managing oversight for daily office operations including onboarding, money movement, account transfers and other back office operations * Ensure client documents, activity tracking and Wealthbox CRM data are maintained accurately and compliant * Provide liaison escalation role with Schwab custodian to ensure procedures are accurate * Responsible for compliance, assessing workflows, adherence to regulatory requirements, process filings, and due diligence protocols * Exceptional knowledge of technology efficiency, provide assessments for software challenges, identify gaps, integration inefficiencies and recommendations for improvements * Understanding hiring needs to keep up with significant firm growth, provide recommendations to meet account servicing demands * Knowledge of addressing complex operational issues and problem solving cases to retain HNW and UHNW relationships * Experience collaborating with financial advisors as trusted source for reliability and proactive solution provider * Addressing HNW and UHNW client relationships with white glove experience in escalated operational matters, providing thorough pro\-active communication to clients and advisor **Qualifications:** * 5\-10 Years of experience in Wealth Management or Financial Services * Strong knowledge of financial planning and portfolio administration such as fund transfers and withdrawals, RMDs, capital gains, and losses, calculation of stepped\-up cost basis, ACATs, new account documentation * Knowledge of equity compensation a plus * Ability to demonstrate specific examples of experience with UHNW clients and operations background * Strong collaborative work ethic, problem solving and proactive approach, ability to demonstrate methods of efficiency and provide recommendations for