Site Reliability Engineer

Role DescriptionAs a Corporate Site Reliability Engineer(SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability.Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.ResponsibilitiesEnsure the reliability, scalability, and performance of Dropbox's infrastructure and servicesCollaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident responseBuild, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platformsUtilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scaleManage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStreamDrive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-levelDevelop and maintain custom tooling and automation scripts in Bash, Python and other scripting languagesOn-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.Requirements5+ years of experience in site reliability engineering or a similar engineering roles with hands-on coding experienceStrong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and othersStrong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCPExperience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStreamExperience driving one or more transformational programs related to metrics and observabilityExperience with scripting in a higher level language(Python preferred)Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/TerraformExperience with log analysis and building metrics, alerts and visuals from log dataStrong proficiency in infrastructure-as-code tools, such as TerraformStrong Proficiency in Config Management tools specifically Ansible Automation Platform and ChefExperience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECSKnowledge of LDAP, REST API's and current AuthFamiliarity with GitHub and Git-based workflowsUnderstanding of RDS databases and network security technologies, such as WAFStrong problem-solving skills and the ability to work well in a fast-paced, collaborative environmentExcellent written and verbal communication skillsPreferred QualificationsExperience managing large-scale multi-cloud or hybrid infrastructure.Strong background in Infrastructure as Code (Terraform, Ansible) and GitOps workflows.Familiarity with Kubernetes, Docker, and serverless platforms.Proven track record improving observability, reliability, and incident response.Understanding of compliance and security frameworks (SOC2, ISO 27001, FedRAMP).Experience implementing Zero Trust security and access models.Originally posted on Himalayas