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Sr. QE Test Coordinator (ATL, LOU, or Remote)

Papa John's

4h ago

0ManagementAtlanta, GA, USjobspy_indeed
remoteindeed

Job Description

**Job Summary** The Senior Test Coordinator oversees end\-to\-end quality engineering (QE) test management across all phases of the SDLC, including System Integration Testing (SIT), regression, User Acceptance Testing (UAT), and production readiness. Additionally, the position is responsible for maintaining a centralized QE knowledge base to ensure best practices and continuous learning throughout the QE organization. **Roles \& Responsibilities** * Open to candidates residing in ATL, LOU, or remotely. * Own end\-to\-end test management across all phases of the SDLC — from SIT and regression to UAT and production readiness validation * Coordinate testing schedules, environments, resources, and dependencies across multiple QE teams and product domains (eCommerce, StoreTech, POS, Payments, Loyalty, MDM) * QE Flexpool Capacity Management \& Prioritization: Manage a flexible QE resource pool to match testing capacity with demand across active programs and sprints; work with Engineering stakeholders to prioritize resource allocation based on release risk and business impact * Vendor Burstable Capacity Activation: Partner with vendor and staffing systems to activate short\-term, burstable QE capacity when internal team demand exceeds available bandwidth; manage onboarding, ramp, and wind\-down of flex resources efficiently * UAT Coordination \& Business Sign\-Off: Own the end\-to\-end UAT process — including scheduling, test environment readiness, business tester enablement, defect triage, and formal sign\-off coordination with business stakeholders and product owners * Validate acceptance criteria alignment on user stories and ensure business stakeholders are engaged and prepared for UAT execution prior to each release cycle * Facilitate formal business sign\-off meetings and maintain documented approval records as part of the release go/no\-go process * Knowledge Management: Build and maintain a centralized QE knowledge base covering test processes, standards, runbooks, onboarding guides, lessons learned, and release retrospectives; ensure knowledge is current, accessible, and actively used across QE teams * Capture and disseminate post\-mortem findings, root cause analyses, and process improvement actions to prevent recurrence across teams * Build and maintain standard test plans, test strategies, and test case repositories for major releases and projects * Strategize and optimize End\-to\-End Regression in a risk\-based fashion * Manage and triage defects, facilitate defect review meetings, and ensure timely resolution with development teams * Track and report test execution metrics including test coverage, pass/fail rates, defect trends, and capacity utilization to QE leadership * Maintain a production readiness checklist and support release go/no\-go readiness reviews **Required Qualifications** * 15\+ years in QA/QE with 5\+ years in complex, multi\-team test planning, coordination, or test management * Demonstrated experience managing end