Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing)

About Rimini Street, Inc.Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.We are actively seeking a talented and experienced Sr. Support Engineer specializing in SAP FICO (Finance, Controlling & Product Costing)to join our dynamic team. This is a fully remote role and can be based anywhere in the United States. The Sr. Support Engineer will report directly to the Regional Manager, SAP Delivery.Position SummaryRimini Street is seeking a Sr. Support Engineer – SAP FICO with deep expertise in Controlling (CO), particularly Product Costing and Material Ledger, to support complex, global SAP environments.This role is part of our global support team and is responsible for delivering hands-on troubleshooting, root cause analysis, and client-facing support for mission-critical SAP applications. The ideal candidate combines strong functional and technical capabilities and thrives in diagnosing and resolving complex financial and controlling issues in live production systems.Essential Duties and ResponsibilitiesProvide expert-level support for SAP FICO, with strong emphasis on:Product Costing (CO-PC)Material LedgerCost Center and Profit Center AccountingCO-PA (Profitability Analysis)Troubleshoot and resolve complex production issues, including:Month-end close and controlling processesCosting and variance analysisCross-module integrations (FI, MM, SD, PS)Perform root cause analysis in highly customized SAP environmentsSupport SAP Project Systems (PS), including:WBS structuresProject cost integrationWork directly with clients to:Diagnose issuesProvide clear, actionable solutionsDeliver a high-quality customer experienceCollaborate with technical teams (e.g., ABAP, integrations) to resolve defectsDevelop and deliver application fixes and data correctionsSupport global customers in a 24x7 support model, ensuring SLA adherenceContribute to knowledge management, documentation, and continuous improvement initiativesRequired Skills & Experience10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CODeep hands-on expertise (mandatory):Product Costing (CO-PC)Material LedgerProven experience troubleshooting:Month-end close issuesCosting variances and settlement processesStrong understanding of:CO-FI integrationCross-functional processes (MM, SD, PS)Hands-on experience with SAP Project Systems (PS) configurationExperience working in production support environmentsStrong troubleshooting and root cause analysis skills, including ability to debug complex issuesAbility to communicate clearly with both technical and business stakeholdersDemonstrated ability to work independently and in a global, virtual team environmentPreferred QualificationsExperience with SAP S/4HANAExposure to:FSCM / TreasuryAsset Accounting (with understanding of financial impact)ABAP debugging or strong collaboration with development teamsExperience in global or multi-country SAP environmentsProfile We Are TargetingHands-on problem solver, not just an implementation lead or architectStrong experience in support environments, not only project deliveryComfortable working in complex, highly customized SAP landscapesAble to own issues end-to-endStrong client-facing presence, with clear and structured communicationProactive, solution-oriented, and customer-focusedWhy Rimini Street?Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.The general salary range for this type of role is 128k - 192k depending on skills