Manager, Content Management System (CMS)

* Sunnyvale, CA, United States * Not Remote * Information Technology \& Systems * JOB215980 ### **Company Description** It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at **Intuitive**. As a global leader in **robotic\-assisted surgery** and **minimally invasive care**, our technologies—like the **da Vinci surgical system** and **Ion**—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help **transform the future of healthcare**, you’ll find your purpose here. ### **Job Description** **Primary Function of the Position** The CMS Team Manager leads a unit of DITA Information Architects and eIFU Specialist to support the development, management, and global delivery of regulated medical device content. This role is responsible for driving end\-to\-end content strategy across CMS platforms, ensuring high\-quality, compliant, and scalable documentation aligned with product release timelines and global regulatory requirements. The position operates as a strategic leader and business owner, partnering closely with Technical Writing, Tech Pubs Project Management, Localization, and other cross\-functional teams to optimize CMS workflows, translation workflows, and publishing operations. The CMS Team Manager champions process innovation, standardization, and technology adoption to improve efficiency, reduce cost, and enhance global content delivery. **Key Responsibilities** Leadership \& Team Development * Lead, hire, and develop a high\-performing CMS team * Act as a player\-coach by mentoring team members, driving performance, and building career development paths * Foster a collaborative, high\-accountability culture across global and cross\-functional teams Content \& CCMS Strategy * Own and drive the CMS strategy, including structured content (e.g., DITA), reuse models, and publishing workflows such as eIFU * Standardize tools, templates, and processes across technical writing and localization teams * Evaluate and implement new technologies to improve content lifecycle management and scalability Localization \& Globalization * Partner with internal stakeholders to ensure published content meets country\-specific requirements * Leverage KPIs (e.g., content reuse, cost, cycle time) to drive continuous improvement in CCMS operations Program \& Stakeholder Management * Align cross\-f