Ecommerce Virtual Assistant - Freelance, Remote

About the Client A New York–based, early-stage startup in the e-commerce and IT space is building AI-powered tools that help individuals, households, and solo entrepreneurs live more sustainably. The founder is a busy operator balancing company building and home life and needs reliable, proactive support. The company values privacy, impact, and execution, and is growing a community of early adopters while refining its product and operations.Why does this role exist?The founder urgently needs a proactive, reliable assistant to take ownership of recurring personal, administrative, social media, and e-commerce tasks without extensive hand-holding. Previous freelancers have been unreliable or inconsistent, and the current premium service is too expensive for the required scope. This full-time role exists to stabilize operations, improve execution speed and consistency, and free the founder to focus on high-priority work.The Impact you’ll makeTravel and Household OperationsOwn business travel: research, compare, and book flights, hotels, cars; manage changes and confirmationsHandle reservations, itineraries, and calendar holds; anticipate needs and present optionsManage household tasks and personal admin; coordinate vendors as neededManage Airbnb tasks (guest messaging, calendar, cleanings coordination)E-commerce and Dropshipping (Shopify)List, optimize, and maintain products and inventory; ensure accurate descriptions, pricing, and imagesCoordinate with dropshipping suppliers; track orders, shipping, and returnsMonitor store performance basics; flag issues and propose improvementsSocial Media and Content ExecutionManage and schedule daily posts on LinkedIn, Instagram, Facebook, and TikTokEdit content using Canva; repurpose raw media into platform-ready assetsCoordinate basic email marketing tasks using provided tools; draft/review with AI support (Claude/Magic)Task, Project, and Communication CoordinationRun the daily task list in ClickUp; maintain statuses, priorities, and due datesKeep the founder updated on pending tasks and blockers; communicate proactively via WhatsApp/callsCoordinate communications with team members and external contacts; draft, rewrite, and polish messages with AI tools and GrammarlyBasic Bookkeeping and AdminSupport light bookkeeping tasks (not accounting): receipts, categorization, simple reportsKeep shared files organized in Google Drive and maintain Google Sheets trackersSkills, Knowledge and ExpertiseRequired:Proven Shopify experience with dropshipping and product listing/inventory management.Demonstrated social media management and Canva content editing for multiple platforms.Strong proactive communication and problem-solving; able to move work forward with minimal supervision.Excellent English written and spoken communication; confident on WhatsApp, calls, and email.Your superpowers are...Technical: Shopify (listings, inventory), dropshipping workflows, Canva, ClickUp, Google Drive/Sheets, social platforms, email marketing basics, WhatsApp, phone support, Grammarly, and AI tools (Claude, Magic AI) for drafting and research.Operating: Organized project management, attention to detail, clear documentation, follow-through, and prioritization.Personal: Proactive, resourceful, highly reliable, communicates blockers immediately, comfortable executing with limited instructions, calm under shifting priorities.WFH Set-Up:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Internet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYou should apply if...You thrive in a fast-moving founder-led environment and take pride in making someone else’s day radically easier.You prefer ownership over checklists, communicate early and often, and close loops without prompting.You can manage a diverse workload spanning personal tasks, social media, and e-commerce with consistency and care.You value sustainability and enjoy supporting a mission-driven business in e-commerce and IT.What to expect...Work Setup:Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or something similar or higher operating systemWorking Hours:40 hours per weekMonday–Friday, 11:00 am–7:00 pm Eastern TimeCompensation:$6 per hourNo benefits package includedBenefitsOriginally posted on Himalayas