Content QA Editor - Contract (6 months, East Coast Hours, Remote)

**Job Description** **Department:** Member Experience **Engagement Type:** 1099 Contract **Duration:** 24 weeks (6 months) with an expected commitment of 40–60 hours per week. **Rate**: $45 \- 60/ hr, depending on experience **Location:** Fully Remote but would be expected to work East Coast business hours. **For Application**: Portfolio submission required. **Preferred Skill:** Fluent or professional\-level proficiency in Spanish (written), with demonstrated experience writing or editing consumer\-facing content in Spanish ***A bit about this role:*** Devoted Health's Member Experience Team is seeking a meticulous QA editor and adaptable copywriter to review, refine, and quality\-check content across member\-facing and internal channels. This isn't basic proofing — it's a heavy QA function requiring a sharp eye for detail, a deep understanding of grammar and style, and a commitment to consistency, compliance, and alignment across every deliverable. You'll ensure content is accurate, on\-brand, and written in plain language our members can understand — across SMS, email, portal notifications, letters, and knowledge base articles. You'll also work alongside AI tools and agents to streamline content workflows, and partner with our in\-house content strategists to support content needs for member communications. ***Responsibilities and Impact will include:*** * Proofread and QA content across diverse channels, including SMS, email, portal, letters, print collateral, call scripting, and internal communication tools. * Write, review, and maintain copy for the internal knowledge base, ensuring content accuracy, consistency, and adherence to established standards. * Engage and interact with AI agents to optimize content workflows and assist with internal knowledge management. * Write and revise clear, compelling copy — including customer service and knowledge\-transfer/instructional content. * Proof content, maintaining accuracy and tone * Edit and simplify complex, industry\-specific content into plain language that's clear, accessible, and engaging — with an eye for spotting inconsistencies and misalignment across related deliverables. * Embrace feedback and revisions as opportunities to refine and enhance writing quality. * Work proactively and efficiently in a fast\-paced, high\-volume environment, meeting tight deadlines while maintaining a high standard of quality. ***Required skills and experience:*** ***Note:*** ***Portfolio submission*** **required*****.*** * **4–8 years of experience as a proofreader/copy editor, with some background in copywriting \- ideally within an agency or corporate setting** * Exceptional attention to detail with a meticulous approach to editing and content quality * Skilled at distilling complex concepts into clear, concise, and engaging language * Self\-motivated and capable of working independently, while also thriving in collaborative team environments * Quick learner with strong research skil