Student Success Coach - CTU Online

Role OverviewAs a Student Success Coach, you will help students strive for academic excellence by empowering them to do their best work, overcome challenges, and work to develop the skills to become lifelong learners. You will work with each student throughout their learning experience to challenge, motivate, support and encourage them to do more than they may have thought possible.What You Will DoSupport enrollment, student development, and retention services while ensuring a quality learning experience. Manage a group of assigned students and coach each through their degree program. Offer resources to help maximize the success of each student.Why It Might Be a FitThis role requires a strong customer support focus and attention to details, excellent communication/listening skills, and the ability to learn technical skills quickly.RequirementsBachelor's degree from an accredited institution of higher learningTwo or more years of experience in academic/admissions support, customer service, human resources and/or counselingKnowledge of academic policies and proceduresAbility to learn technical skills quicklyExcellent communication/listening skills, including a pleasant phone mannerStrong customer support focus and attention to detailsOriginally posted on Himalayas