VP, OPERATIONS - MASSACHUSETTES (Remote, MA, US, Remote)

Pay Range: $180000 - $200000 per year.We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition IDnumber 1541473. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkgApplication Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!Job SummaryWe are currently seeking a Vice President of Operations for the Northeast. This role will lead by influence to ensure dining innovation and community relations are outstanding. The best candidate for this role will have solid business acumen, strong relationship building skills, emotional intelligence, political savvy, union experience, and is adaptable to rapidly changing and evolving circumstances. The successful candidate will excel at relationship building and leading by influence. Key ResponsibilitiesSets the tone for the culture of organization on campus and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment. Ensures that the student and guest experience is achieved by developing a comprehensive plan for the campus dining program in partnership with our clients. Ensures commitment to results for all areas of responsibilities, including but not limited to: Guest Experience, Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Sustainability, Wellness, Retail and Marketing Programs. Directs business to achieve high performance as measured by the company KPI’s and leads strategic planning meetings to continue to design and develop the program. Ensures proper management of resources, sales, finance, human resources, and customer service with full P&L accountability. Champions development of our teams on campus; conducts performance evaluations, along with succession planning; has full understanding of all roles within the operation. Successfully builds relationships at all levels of the clients’ organization while leading an effective and results achieving team within the campus. Identifies clients’ needs and makes recommendations accordingly. Recognizes and anticipates marketplace trends; participates in strategic planning meetings to determine opportunities to drive guest satisfaction. Communicates account progress and new programs to client driving innovation. Focuses on building dynamic local vendor partnerships and relationships driving local purchasing and MWBE spend. Preferred QualificationsBachelor’s degree is preferred or equivalent professional experience. Campus dining experience required or equivalent professional experience. Must be able to analyze and interpret policies and contracts.Familiarity with Collective Bargaining Agreements (CBA) is preferred but not required.Possess a passion for service in the local community and developing a diverse supply chain. 10-15 years of hospitality experience, with higher education preferred. Experience in direct oversight of a total managed volume of $20M or higher. Experience in personnel management including hiring, supervision, evaluation, union relations, and succession planning. The BenefitsWe are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:Opportunities for Training and DevelopmentRetirement PlanAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceVoluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramIn addition, full-time positions also offer the following benefits to associates:MedicalDentalVisionLife Insurance/ADDisability InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdfBecause this