Clinical Support Spec I - IS AMBULATORY INFO

Job Details: Kettering Health (ASB) \| Miamisburg (Fully Remote) \| Full Time \| First Shift Preferred Qualifications: **Job Summary** The Clinical Support Specialist I will work on projects and initiatives with Kettering Health Medical Group, Community Connect, additional Epic teams, and other stakeholders within and outside the Kettering Health System. This position combines clinical experience with an understanding of health informatics and electronic health records (EHR). The Clinical Support Specialist I provides support to providers and clinicians. **Job Requirements****Education*** A high school diploma or completion of an equivalent high school exam is required. * An associate degree is preferred. **Work Experience*** Experience working in a physician practice or similar healthcare environment preferred. * Experience using an EHR preferred. * Familiarity with clinical workflows and healthcare terminology. * Knowledge of Microsoft Office applications. * Excellent communication and interpersonal skills to collaborate with diverse stakeholders. * Proficiency in relevant software applications and data analysis tools. * Experience in training and educating healthcare professionals. * 0\-2 years of experience in support, Informatics, etc. **Licenses, Certifications and Registrations*** Epic for the Clinical Informaticist certification, accredited, or proficiency required within 1 year of employment. * Epic Signal course required within 1 year of employment. **Skills**Kettering Health Information System's framework management system requires these attributes to execute our mission. Character* Serves with humility. Has a seek\-first\-to\-understand mentality. Is a caring servant leader. * Seeks wisdom. A self\-starter in developing themselves. Driven by curiosity to proactively learn and innovate. Has the heart of a learner. * Builds trust. Develops healthy, collaborative relationships. Competencies * Possesses excellent communication and collaboration skills to interact effectively with teams and customers. * Works within the defined standard processes, systems, and frameworks * Demonstrates flexibility, adaptability, and prioritization skills **Essential Functions**Key Responsibilities:**1\. Health Informatics Integration:*** Collaborate with healthcare professionals and IT specialists to integrate health informatics solutions into clinical practice. * Ensure the effective implementation and utilization of electronic health records (EHRs), computerized physician order entry (CPOE) systems, clinical decision\-support tools, and other relevant technologies. * Works with Operational Excellence to communicate project schedules and timelines to practices (Implementation process) assisted by Clinical Support Specialist II or SR. * Ability to prioritize work and multi\-task effectively. **2\. Workflow Analysis and Optimization:*** Evaluate and troubleshoot existing clinical workflows and identify areas for improvement. * Streamlin