Sr. Director, Business Relationship Manager, Personal Lines - Remote

**Job Title** ------------- Sr. Director, Business Relationship Manager, Personal Lines \- Remote**Location** ------------ Arizona \- Home Teleworkers**Additional Locations** ------------------------ **Job Information** ------------------- CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Sr. Director, Business Relationship Manager, Personal Lines. Join us and support CSAA IG in achieving our goals. **Your Role:** The Business Relationship and Product Management director serves as a strategic colleague between IT and business units, ensuring that technology solutions align with organizational goals and deliver maximum value. This role combines relationship management, product lifecycle ownership, and strategic planning to drive innovation, operational efficiency, and customer satisfaction. The individual is responsible for fostering collaboration between IT, business partners, and product development teams while ensuring the successful delivery of high\-quality, customer\-focused products and services. **Your work:** **Strategic Business Partnership:** * Act as the main liaison between business units and IT, understanding business needs and translating them into actionable technology initiatives. * Develop a deep understanding of business strategies, goals, and challenges to align IT priorities effectively. * Build and maintain strong relationships with business partners, ensuring continuous alignment and satisfaction. **Product Management:** * Define the vision, strategy, and roadmap for key products and services, ensuring alignment with business objectives. * Oversee the entire product lifecycle, from ideation and development to deployment, maintenance, and retirement. * Lead multi\-functional teams to prioritize product features and enhancements based on business value and customer needs. * Conduct market and user research to identify opportunities for innovation and differentiation. **Support Portfolio and Demand Management:** * Support portfolio of IT projects and products, ensuring resources are allocated effectively and deliverables meet business priorities. * Establish processes for collecting, evaluating, and prioritizing business requirements and IT demands. * Monitor and report on the performance and value delivery of IT investments and products. **Collaboration and Stakeholder Management:** * Facilitate collaboration between IT teams, product managers, and business collaborators to drive project success. * Act as a trusted advisor, com