Remote Executive Assistant & Operations Admin

**Overview** HyperG Media is a fast\-growing, high\-volume vendor in the fiber optic and telecom space. Our Door\-to\-Door (D2D) sales teams are out in the field closing deals every single day. We don't need a traditional "assistant" to fetch digital coffee or book flights. We are looking for a highly organized, tech\-savvy Operations Admin to act as the central nervous system of our business. If you love spreadsheets, process optimization, and keeping chaotic sales teams running like a Swiss watch, this is your dream job. **What You Will Actually Be Doing:** * Data \& Spreadsheet Mastery: You will manage our Master Sales Trackers in Google Sheets, ensuring every sale, installation date, and commission payout is logged with 100% accuracy. * Customer Concierge \& Retention: You will send daily follow\-up texts to customers, manage installation date changes, and proactively save deals from canceling. (You are our last line of defense). * Commission \& Chargeback Auditing: You will cross\-reference ISP commission reports against our internal trackers to ensure our LLC gets paid exactly what we are owed, and track rep chargebacks. * Field Support: You will act as the direct lifeline for our field managers, helping onboard new reps, generating compliance reports, and making sure the field has the tools they need to sell. **Who We Are Looking For:** * The Google Workspace Wizard: You know Google Sheets inside and out. You aren't afraid of a VLOOKUP, drop\-down data validation, or basic automation. * The Detail Fanatic: A typo on an order form costs us money. You are the kind of person who double\-checks everything before hitting send. * The Cool\-Headed Communicator: You will be texting frustrated customers and communicating with high\-energy sales reps. You know how to be professional, firm, and helpful all at the same time. * The Self\-Starter: You work 100% remotely. We are not going to micromanage you. We will give you the playbook, but we expect you to run the plays. **Do NOT Apply If:** * You are easily overwhelmed by fast\-paced environments. * You need a manager looking over your shoulder to tell you what to do next. * You consider data entry "beneath you." **What We Offer:** * 100% Remote work. * Competitive base pay with performance\-based growth opportunities. * A clear, direct path to advance into a higher\-level Operations Management role as we continue to expand our national sales footprint. **How to Apply:** Please submit your resume, and in your cover letter (or a direct message), tell us your favorite spreadsheet formula and why. (Hint: This is our first test to see if you actually read the ad). Pay: $48,000\.00 \- $60,000\.00 per year Work Location: Remote