Intake Case Manager (Rare Disease)- US Remote

US \- Georgia \- Atlanta JOB ID: R\-255837 LOCATION: US \- Georgia \- Atlanta ; United States \- Remote WORK LOCATION TYPE: Remote DATE POSTED: Sep. 14, 2026 CATEGORY: Corporate Services SALARY RANGE: 61,157\.50USD \-82,742\.50 USD **Intake Case Manager** **Join Amgen’s Mission of Serving Patients** At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach thousands of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives. Our award\-winning culture is collaborative, innovative, and science\-based. If you have a passion for solving complex challenges and driving meaningful impact for patients, you’ll thrive as part of the Amgen team. **HOW MIGHT YOU DEFY IMAGINATION?** At Amgen, our shared mission—to serve patients—drives all that we do. As a global biotechnology leader, we collaborate across disciplines to deliver innovative therapies that reach millions of patients worldwide. It’s time for a career you can be proud of. **What you will do** Let’s do this! Join an incredible team that’s redefining Amgen’s patient support programs. In this vital role, you will be handling industry leading transformation of our overall patient support offerings. This is a unique opportunity to work on a dynamic brand, gain portfolio product experience, and help support a best\-in\-class patient support program. The **Intake Case Manager** assists in enabling access to progressive therapies that improve the health and wellbeing of individuals with treatable diseases. This frequently involves engaging directly with health care professionals and matrix partners to establish options for financial assistance / reimbursement by navigating complex benefits programs and an increasingly complicated payer landscape across the United States. Of utmost importance are (a) attention to detail and the ability to assure high quality of data integrity when interacting with supporting technologies (b) the need to engage empathetically with partners and stakeholders and (c) a self\-starting demeanor and desire to problem\-solve by leveraging lessons learned and best practices. In\-depth training will be provided to arm you with the skills that will make you successful in this role. We are seeking a candidate who can quickly learn and follow standard operating procedures (SOPs). **Key Responsibilities** * Making outbound calls to health care professionals (HCPs), when required * Entering data into supporting systems to initiate enrollment of new and existing patients * Reviewi