Business Acceptance Testing Associate (NSA / Arbitration Strategy)

Role OverviewThe Business Acceptance Testing Associate is responsible for executing test plans, validating system functionality, and ensuring new applications, enhancements, and operational processes meet defined business and regulatory requirements. This role supports enterprise initiatives including NSA/Surprise Bill workflows, arbitration processes, automation enhancements, AI/ML-enabled tools, and digital transformation projects.What You Will DoExecute test cases, scripts, and scenarios based on defined business requirements and regulatory expectations. Validate system functionality and workflow impacts for initiatives related to NSA compliance, arbitration strategy, and Surprise Bill processes.Why It Might Be a FitThis role requires strong attention to detail, analytical thinking, and the ability to follow structured testing processes. The ideal candidate will have experience supporting initiatives related to NSA/Surprise Bill, arbitration strategy, or healthcare regulatory compliance, and a strong understanding of data science applications in operational settings.RequirementsMinimum high school diploma and three (3) years' related experience in testing, quality assurance, operations, or system implementationPrevious experience supporting initiatives related to NSA/Surprise Bill, arbitration strategy, or healthcare regulatory complianceStrong understanding of data science applications in operational settingsStrong working knowledge of Jira & ConfluenceExperience in cross-functional collaboration, including working with diverse teamsFamiliarity with data analytics, machine learning (ML), and artificial intelligence (AI) techniquesExperience supporting enterprise-level transformation initiativesStrong understanding of operational workflows, system functionality, and business requirementsAbility to follow structured processes and meet deadlinesRequired licensures, professional certifications, and/or Board certifications as applicableBenefitsMedical, dental and vision coverage with low deductible & copayLife insuranceShort and long-term disabilityPaid Parental Leave401(k) + matchEmployee Stock Purchase PlanGenerous Paid Time Off – accrued based on years of service10 paid company holidaysTuition reimbursementFlexible Spending AccountEmployee Assistance ProgramSick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar yearOriginally posted on Himalayas