Revenue & Operations Manager

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.Job Title Revenue & Operations ManagerLocation RemoteTime Zone Core Hours: 10:00 AM – 3:00 PM Central Time (CT)Role Overview We are hiring a Director of Growth & Operations to lead a pivotal transition from a project-based firm to a scalable, MRR-driven professional services business. This is a senior, hands-on leadership role where you will own both the revenue growth strategy and the operational infrastructure to deliver it—reporting directly to the Owner. If you have built a recurring-revenue services model before and thrive in lean, high-ownership environments, this role was designed for you.Key ResponsibilitiesOwn the full revenue engine: pipeline generation, sales execution, client onboarding, delivery quality, and retentionLead a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythmsDrive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as neededDefine and enforce the MRR-first commercial model: packaging, pricing, scope controls, and engagement minimumsRun weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the OwnerImprove client retention to 95%+ by strengthening onboarding processes, communication standards, and escalation protocolsPlan and manage team capacity so delivery quality is never sacrificed during growth phasesMaintain 13-week rolling cash flow visibility and surface financial risks before they become problemsBuild the operational infrastructure—SOPs, templates, checklists—that makes performance consistent and scalableReport and improve on core metrics weekly and monthly: MRR health, close rate, delivery timeliness, rework rate, and labor efficiencyRequired QualificationsProven builder: you have grown a services business from early stage to $1–$5M in revenue and know what it takes to make that transitionYou have owned both sides of the business: commercial growth (sales, pricing, pipeline) and operational execution (delivery, staffing, retention)Direct experience selling and managing monthly recurring services: bookkeeping, accounting/CAS, fractional CFO, IT managed services, or closely relatedTrack record of improving retention through better onboarding, clearer scoping, and smarter escalation handlingExperience leading distributed or global teams, setting weekly priorities, and holding people accountable to outcomesScorecard-driven: you live and breathe KPIs and lead with data, not anecdoteMust have prior remote work experience, be fluent with remote collaboration platforms (Slack, Zoom, ClickUp, Google Workspace, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.Preferred QualificationsExperience targeting and closing $2M–$4M B2B service companies as clientsHistory of building and managing referral or partner ecosystems (accountants, attorneys, lenders, financial advisors)High comfort operating without a big company infrastructure—you prefer ownership, speed, and scrappiness over bureaucracyTools & TechnologySlackClickUpGoogle WorkspaceGoogle Meet / ZoomQuickBooks Online (QBO)CanopyUltraTaxPlease NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.We connect top talent with vetted employers, competitive pay, and real growth opportunities.Originally posted on Himalayas