Market Executive, Americas

General information Name Market Executive,Canada Location Remote, Vancouver Business unit BG-Accommodation Working time Full-Time Type Business Development Description & Requirements About Us Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world". The position requires the candidate to be based in Vancouver. In this Role, you’ll get to:Help market managers & senior market managers to develop and sustain strong partner relationships by providing relevant support services to hotel partners (room types, rates, promotions, availability & content)Ensure the partner hotels’ product (content, rates, and availability) is consistently optimized and competitive on the external sites by operating internal portals to maximize customer experienceCommunicate with hotel partners on behalf of Trip to ensure a smooth check-in process for customersResolve payment disputes between hotel partners and TripExecute effectively based on KPI metrics (targets, goals, and strategic objectives) set by the management teamOther reasonable duties, as assignedWhat you'll Need to Succeed:Proficiency in EnglishValid working authorization in Canada (no sponsorship)Bachelor’s or Master's degree in a related field, or equivalent related professional experienceOver 1-year working experience in positions within hotel reservations, travel agencies, tour operators or OTA is a plusPositive and enthusiastic team player, have high service consciousnessDetail-oriented and fast learning capabilityAble to work independently with minimal supervisionAble to work in a multi-tasked, fast-paced environmentProficiency in Microsoft Word, Excel, Outlook, and PowerPointBehavioral RequirementsA desire to learn new things and improve yourselfIntegrity is fundamentally important to youYou want to make a travel experience better for everyoneYou are naturally inspiringWhy Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it is a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.Find out more job opportunities at https://careers.trip.com Have a good trip, and see you soon!