Application/ Customer Support Engineer

Inivos is looking for a proactive Application Support Engineer to monitor production systems, identify issues, and collaborate with stakeholders to apply solutions. The role involves incident and problem management, customer communication, and knowledge base creation.RequirementsHND/ Degree in computing or in a relevant discipline3+ years of hands-on experience in a similar positionDatabase application development in Microsoft platform and working knowledge of SQL & MS ExcelDisplay strong customer service focus and the ability to deliver quality supportBe proactive in approach as well, possessing logic and problem-solving abilitySolid communication skills and customer-focused attitudeBe open to work OOBH on requestAvailability to work Australian business hours or working hours suitable to cover support requirementsAbility to effectively switch between different work prioritiesAbility to work in a fast-paced customer-centric environment and deliver immediate valueExceptional attention-to-detail and a drive to achieve resultsBenefitsCompetitive compensationRecognition & appreciationTraining & certifications fundedInternational exposureOpen work cultureRecreational activities and eventsMedical & Insurance upon confirmationOriginally posted on Himalayas