Senior Operations Specialist, Executive Office

**Position Purpose** The **Senior Operations Specialist, Executive Office** will be a direct report to the Sr. Manager, Executive Office, and will work collaboratively with the Chief of Staff to support the President and CEO, and the mission and vision of Big Brothers Big Sisters of America (BBBSA). The Senior Operations Specialist will perform a diverse set of responsibilities that include but are not limited to executive and national office administration, key partner relationship management, travel for the CEO and other identified individuals, and additional tasks that support efficiency and ease in the CEO's leadership of national priorities. The Executive Office Specialist may also be called upon to provide administrative support to the BBBSA Senior Leadership Team and National Board of Directors. The ideal candidate will bring proven expertise in operating within a fast\-paced, dynamic environment of varied hours, tight deadlines and competing requirements to manage executive office duties. Understanding the requirements of adaptability, accessibility, and timely responsiveness to requests outside of normal business hours, as needed, will be critical for CEO support. The Senior Operations Specialist will also work in collaboration with administrative staff to support in the alignment and management of the CEO's travel schedule, meetings, and engagements. The ideal candidate will have advanced organizational, planning, and time management skills. **Location:** Continental United States (100% Remote), must be located in the Eastern Standard Time Zone (EST) **FSLA Status:** Full Time, Exempt **Travel:** 15% **Essential Duties and Responsibilities:** **Executive Office Project Management:** * Manage BBBSA Atlanta office operations, including coordination among team members, office supplies, and other office needs * Manage orders for the CEO and Executive Office related to special recognition, board member onboarding, attire, and other misc. requests * Accountable for clear, effective correspondence, mailing, printing, and copying on behalf of the CEO. * As applicable, maintain Executive Office vendor and consultant relationships; track progress against timeline/deliverable schedule and ensure proper and timely payment. * Ensure proper documentation and maintenance of electronic and/or physical Executive Office files. **Executive Project Management/Administration and Coordination** * Facilitate presentation and materials management for CEO\-led meetings and communications including but not limited to, presentation slide revisions, email communications, etc. * Operationalize process, management, and data entry of CEO connects and prospects into a comprehensive CRM database (Salesforce) and serve as the lead on reports and briefings for the CEO * Work in close coordination with the executive office team on briefing and preparation regarding CEO executive visibility communications and engagements * Support the CEO in task mana