MCL Senior Building Surveyor

Shape the Recovery of High-Value and Complex Property Claims Are you an experienced Building Surveyor with a passion for solving complex challenges, managing major projects, and delivering exceptional customer outcomes? At Davies, we're looking for a Senior MCL Surveyor to join our specialist Major & Complex Loss team. This is an exciting opportunity to work on some of the most significant domestic and commercial property claims in the UK, supporting High Net Worth and Major Loss customers through every stage of the reinstatement journey. You'll combine your technical expertise, project management skills and customer-focused approach to assess damage, develop solutions, manage reinstatement works, and help policyholders rebuild with confidence. If you thrive in a fast-paced environment, enjoy autonomy, and want to make a real difference when customers need support most, we'd love to hear from you.What will your day look like:What You'll Be Doing As a Senior MCL Surveyor, you'll take ownership of a portfolio of complex claims from initial assessment through to successful resolution. Based in the Scotland / Newcastle area Key ResponsibilitiesConduct site inspections of damaged residential and commercial properties across the UK.Assess building damage and provide expert technical advice on insurance-related matters.Project manage complex reinstatement works, ensuring quality, cost control and timely delivery.Produce detailed reports, specifications, tender documents and contract administration documentation.Manage multiple major loss claims whilst consistently achieving agreed service standards and SLAs.Build trusted relationships with policyholders, insurers, loss adjusters, brokers, contractors and other stakeholders.Deliver outstanding customer service, particularly for High Net Worth clients.Provide regular updates and clear communication throughout the claims process.Ensure compliance with company procedures, client requirements and industry regulations.Identify opportunities to enhance customer outcomes through wider Davies Group services.Support colleagues and contribute to team success during periods of increased claim volumes.Knowledge and Abilities:What We're Looking ForEssential Experience & QualificationsPrevious experience in a Building Surveying, Major Loss Surveying or similar role.Degree qualified in: Building SurveyingCivil EngineeringStructural EngineeringOr a related discipline.Strong knowledge of domestic and commercial construction methods.Experience managing complex building reinstatement projects.Full UK driving licence.Skills & Attributes We are looking for someone who is: ✅ Technically excellent and detail-focused ✅ Highly organised and able to manage a busy caseload ✅ An exceptional communicator with strong stakeholder management skills ✅ Customer-focused and commercially aware ✅ Flexible, adaptable and comfortable working independently ✅ Confident working under pressure and managing changing priorities ✅ Enthusiastic, proactive and solutions-driven ✅ Committed to delivering the highest standards of service and professionalismWhy Join Davies?At Davies, you'll be part of a leading specialist claims business with a reputation for technical excellence and customer service.What You'll EnjoyWorking on some of the UK's most complex and high-profile property losses.A home-based role offering flexibility and autonomy.Company car provided.The opportunity to collaborate with industry-leading loss adjusters and surveying professionals.A supportive and collaborative environment where expertise is valued.Genuine opportunities for professional development and career progression.#INDUKIBenefitsCareer & Purpose Davies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental planOriginally posted on Himalayas