Animal Pharmacy Customer Care Specialist - Remote after Training!!

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. **WE ARE HIRING FOR OUR NEXT CLASS STARTING ON JULY 13, 2026!!!** **Great Care, Delivered™** is not just a promise; it's a commitment we make to our customers! If you have a passion for helping animals and a love for serving others, we want YOU to join our Customer Care Team and help us fulfill that promise! Are you excited to kickstart or continue your Customer Service career in a vibrant call center environment while making a real difference for animals? Perhaps you're a vet tech seeking better pay and amazing advancement opportunities that allow you to keep helping our furry friends? **Wedgewood Pharmacy is the perfect place for you!** As the nation's largest and most trusted provider of compounded veterinary medications, we're looking for enthusiastic individuals to join our mission! Our Customer Care Specialists start at an impressive **$19\.25 an hour** plus bonuses and incentives! This position offers the fantastic flexibility to work schedules that suit your lifestyle. ***When will you work?*** * New\-hire education includes a thrilling six weeks of paid in\-classroom training at our Swedesboro, New Jersey campus, day shift. You'll explore our state\-of\-the\-art laboratories and impressive shipping and warehousing operations while being trained to become a Customer Care Specialist and a registered New Jersey Pharmacy Technician. * This position is remote after training, except for meetings. (you must meet metrics). * Regular work schedule will be: **Monday through Friday, 11:30 AM \- 8:00 PM EST \| Every other Saturday, 9:00 AM \- 5:00 PM with one extra Saturday per quarter.** * We will provide the computer equipment for you to be able to work from home. * All Customer Care employees participate in regular shift bids, allowing work schedules to be awarded based on tenure and performance. This means everyone has the chance to compete for and secure their ideal schedule! ***What you'll do:*** * Deliver exceptional customer service with kindness, empathy, understanding, and patience! * Efficiently navigate patient and prescriber profiles across systems with ease. * Adapt swiftly to each customer interaction, whether inbound, outbound, or written, through email, phone, SMS, chat, and mailed prescriptions. * Work cohesively with a team, as well as thrive independently! * Engage with team members across pharmacy and fulfillment facilities. * Maintain a positive and professional attitude while keeping our pet patients and customers as your top priority! ***Who you are:*** * Possess or be able to acquire a New Jersey Pharmacy Technician License. (we train you) * A coachable, quick learner who embraces change! * Able to handle