Social Media Community Manager & Moderator - Korean

Where: Remote from USA Type: Hourly employee **Join Us at Social Element!** ------------------------------ Founded 24 years ago, we're a leading global and independent full\-service social media agency on a mission to Make Social Better for everyone. To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other, and making a huge impact. To **\#makesocialbetter**, we are looking for native level **Korean** Social Media Community Managers to excite and engage with some of our client's communities. ### **Community Managers \& Moderators** Our mission is to cultivate strong, genuine connections with our brand's audience, creating a true sense of community and sparking engagement through meaningful interactions. By actively monitoring social media channels, we ensure that every comment and piece of content shared reflects positively and authentically on the brand. We thrive in the fast\-paced environment these projects bring, expertly navigating through high volumes of content while seamlessly integrating into the community. But for us, it's about more than just engagement. We're dedicated to building a secure, positive, and inclusive community where everyone can experience and share that brand love. ### **What You’ll Do** In this exciting opportunity, you’ll be an essential part of our team, connecting with a brand's audiences for the **Korean** markets. You’ll be a master of context as you skilfully address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with the brand's tone of voice. You’ll engage across multiple platforms like TikTok, Instagram, Facebook, keeping the conversations vibrant and engaging. You will be at the frontline of managing and growing an enthusiastic online community. You’ll also be a moderator, ensuring a welcoming and judgement\-free zone, where consumers feel safe and respected, ensuring the social feeds remain open and inclusive spaces. ### **Working Hours** We are looking for you to have mixed flexibility across **weekdays, evenings, and weekends** to cover all possible project hours, as we are completely driven by our client’s needs. More info will be given on this in the process. In particular, **we are looking for candidates to have UK evening availability as an ideal solution for some of our projects.** ### **Child Protection** At Social Element, we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children, regardless of their age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work. ### **Requirements** Excellent **Korean** language knowledge: As you’ll be posting messages on social media,