Senior Database Administrator

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.Other recent awards include: Two-time winner (2024, 2023) National Top Workplaces Two-time winner (2024, 2023) Top Workplace innovation Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits 2024 Cultural Excellence 2024 Technology Industry 2023 Top Workplace Leadership 2023 Top Workplace Purpose & Values 2022 Top Workplace Employee Appreciation and Employee Well BeingNetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!What You’ll DoNetDocuments is seeking an experienced Senior Database Administrator to own the operational excellence, reliability, performance, and security of our global database infrastructure across AWS and Azure. In this role, you will manage mission-critical production systems that support enterprise-scale, multi-region workloads, ensuring databases are resilient, performant, and secure.This role is ideal for a hands-on DBA who thrives in complex, high-availability environments, enjoys deep technical problem-solving, and is comfortable leading database operations for globally distributed systems. You’ll work closely with Data Engineering, DevOps, and application teams to support both day-to-day operations and large-scale database initiatives.You will:Database Operations & AdministrationAdminister, operate, and optimize production databases including Couchbase, PostgreSQL, DynamoDB, DocumentDB, Cosmos DB, and Snowflake.Manage Couchbase clusters, including XDCR replication configuration, monitoring, and troubleshooting.Perform database installations, upgrades, patching, and configuration management across cloud and on-prem environments.Monitor database health, performance, and resource utilization across multi-cloud infrastructure.Optimize query performance through indexing strategies, query tuning, and execution plan analysis.Plan and manage database scaling strategies, including vertical and horizontal scaling, sharding, and capacity planning.Implement and manage database security controls, including access management, encryption, and compliance requirements.Backup, Disaster Recovery & ResilienceDesign and maintain comprehensive backup strategies with appropriate retention policies.Implement and validate restore procedures to meet defined RTO/RPO objectives.Develop and maintain point-in-time recovery (PITR) capabilities.Execute disaster recovery drills and document outcomes and improvements.Manage AWS Backup, native database backups, and cross-region replication strategies.Incident Response & Production SupportParticipate in a 24/7 on-call rotation supporting mission-critical database systems.Lead database-related incident response efforts, including outage resolution and performance degradation.Perform root cause analysis and implement corrective and preventative actions.Troubleshoot complex production issues such as replication lag, memory pressure, connection limits, and deadlocks.Coordinate closely with application and infrastructure teams during critical incidents.Monitoring, Observability & AutomationImplement and maintain monitoring and alerting using tools such as Datadog, CloudWatch, Azure Monitor, and database-native solutions.Create and manage dashboards for database KPIs and SLAs.Configure intelligent alerting with appropriate thresholds and escalation paths.Automate routine operational tasks using Python, Bash, PowerShell, AWS CLI, and cloud-native tooling.Migrations, Projects & Document