Lead ServiceNow Developer (Remote) TT

Description **\* Remote flexible if outside of Washington DC 50\-mile radius \*** ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a ServiceNow Developer to support a federal project. Our Data Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private\-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high\-performance IT engines to support all aspects of our client’s business. **The Team:** The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems that are critical to the success of the Department of Treasury IT mission. The ADSS program provides contractor support for both Operations and Maintenance (O\&M) activities and Development and Modernization (DM\&E) efforts. **Position Description** As a Senior ServiceNow Developer you play a pivotal role in successfully deploying ServiceNow solutions for our clients. In this role, you will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients. **Your responsibilities include:** * **Solution Discovery \& Design:** Work closely with Solutions Architects and Business Analysts to understand the business outcomes and functional requirements and how they align with ServiceNow solution designs. * **Technical Implementation:** Collaborate with cross\-functional teams to implement ServiceNow solutions to align with the designed requirements, and meet industry best practices. * **Data Migration:** Facilitate data migration activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out\-of\-the\-box data schemas before designing custom tables and fields. * **Integration Management:** Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end\-to\-end processes. * **Technical Documentation:** Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference. * **Testing and Quality Assurance:** Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes. * **User Training:** Support end\-user training to ensure a smooth adoption of the implemented solution. * **Change Management:** Support change management efforts by assisting senior developers, architects,