Experienced Drayage Dispatcher

We are seeking an experienced and detail-oriented Drayage Dispatcher to coordinate and manage container movements between ports, rail yards, warehouses, and customer locations. The ideal candidate has strong knowledge of drayage operations, port procedures, and dispatch systems, and can effectively communicate with drivers, customers, and terminals to ensure efficient and timely deliveries.Key ResponsibilitiesDispatch drivers for import and export container pickups and deliveries from ports, rail yards, and warehousesCoordinate daily drayage operations to ensure on-time pickups and deliveriesMonitor driver progress and provide real-time updates to customersSchedule and manage appointments with ports, rail terminals, warehouses, and customersEnsure compliance with port cutoffs, ERD/LFD dates, and appointment requirementsTrack containers, chassis availability, and driver hoursCommunicate with drivers to resolve delays, equipment issues, or route problemsMaintain accurate records in TMS and dispatch systemsProvide proactive communication regarding delays, issues, and delivery statusWork closely with customers, brokers, and internal teams to ensure service excellenceOptimize routes and driver productivity to maximize efficiencyWorkingconditions:Working schedule: WED-SUN from 0600-1530 CSTRemote mode of work10+ business days of paid time offTeam building and corporate eventsEquipment providedA supportive teamRequirementsRequired Qualifications2+ years of experience as a Drayage Dispatcher (required)Strong knowledge of drayage operations, port and rail proceduresExperience working with major ports (such as LA/LB, Savannah, NY/NJ, Houston, etc.) is a plusExperience with TMS systems and dispatch softwareUnderstanding of container terminology (FCL, chassis, demurrage, detention, per diem, ERD, LFD, etc.)Excellent communication and organizational skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving and decision-making skillsGood computer skills (Excel, email, dispatch systems)Experience working with owner-operators and company driversExperience scheduling port and rail appointmentsFamiliarity with port systems such as PortPro, LoadMatch, or similar platformsExperience working with US-based drayage operationsHighlights- Drayage- Experienced DispatcherOriginally posted on Himalayas