Insurance Billing/Collection Assistant II - Radiology

Scheduled Hours40Position SummaryPerforms follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.Job DescriptionPrimary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.Researches and resolves patient registration and coverage charge review edits and claim form edits.Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. Supports and acts as a resource to others in the department regarding patient registration and coverages.Identifies and completes missing/incorrect patient registration and coverage information.Contacts guarantor/patient for accurate coverage information as needed. Corrects registration and/or coverage information.Utilizes electronic eligibility or contacts the payer by phone or website to verify eligibility and plan nuances. Accesses hospital registration systems to review registration and coverage information and review for accuracy and/or necessary corrections.Resubmits charges/claims and verifies all errors have been resolved and clean claim has dropped.Performs duties with adherence to timely filing deadlines and awareness of charge lag and lag time in work queue.Interacts with management and staff members to discuss issues.Acts as back-up support for the billing teamPerforms other duties as assigned by the supervisor and/or manager.Working Conditions:Job Location/Working Conditions:Normal office environment.Physical Effort:Typically sitting at a desk or table.Equipment:Office equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required QualificationsEducation:High school diploma or equivalent high school certification or combination of education and/or experience.Certifications/Professional Licenses:No specific certification/professional license is required for this position.Work Experience:Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)Skills:Not ApplicableDriver's License:A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred QualificationsEducation:No additional education unless stated elsewhere in the job posting.Certifications/Professional Licenses:No additional certification/professional licenses unless stated elsewhere in the job posting.Work Experience:No additional work experience unless stated elsewhere in the job posting.Skills:Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone CommunicationsGradeC06-HSalary Range$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.AccommodationIf you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment wil