Merchant Management & Community Lead

Join our Big Fiat team at Binance and help create a state-of-the-art onboarding platform for our customers. We are looking for an experienced Merchant & Community Leader to drive supply-side growth, merchant ecosystem development, and community culture at scale.RequirementsProven experience in a marketplace environment, with hands-on exposure to buyer operations, merchant/seller operations, and/or community operationsStrong understanding of the merchant lifecycle (Onboarding to Activation to Growth to Dormancy to Reactivation)Experience managing 10,000+ active merchants on the supply sideDemonstrated success in merchant acquisition and scaling supply, including identifying and building sourcing channelsSolid experience in community building and cohort-based operations; proven ability to foster engagement and loyaltyBilingual in English and Chinese, with exposure to international markets or global operationsStrong analytical and strategic thinking skills, with a data-driven approach to decision-makingOriginally posted on Himalayas