Control Measurement Manager SOC/SOX - Evernorth - Remote

Role SummaryThe Manager, SOX & SOC 1 Control Measurement will lead the execution of key controls to ensure operating effectiveness and control readiness of SOX and SOC 1 controls for Client Service & Operations (CS&O). This role manages the team responsible for performing control measurement activities, ensuring statistically valid sampling, consistent methodology, audit-ready documentation, and timely execution aligned to audit cycles.This role partners closely with the Client Risk & Control Specialist, who owns governance frameworks and Internal and external audit relationships, to ensure testing execution aligns with regulatory expectations and control design standards. The role maintains independence from operational inspection teams to preserve objectivity and segregation of duties.Key ResponsibilitiesLead Control Measurement ExecutionManage and develop team members performing key SOX and SOC 1 controlsEnsure consistent execution of control performance and protocols across in-scope controlsOversee documentation quality and evidence sufficiencyEnsure control performance is completed timely and aligned to audit schedulesSampling Methodology & Statistical IntegrityEstablish and oversee statistically valid sampling methodologiesValidate population completeness and data integrity prior to samplingEnsure sample sizes meet regulatory and audit expectationsLeverage RaoSoft (or similar platforms) to execute structured sampling and documentationOperating Effectiveness ValidationAssess whether controls are performed as designed and documented appropriatelyIdentify trends, deficiencies, or systemic control breakdownsEscalate findings to Risk & Control leadership for remediation planningPartnership with Risk & Control GovernanceAlign with Client Risk & Control Specialists on scope, timing, and testing standardsAssist in providing Client Risk & Control Specialist impact analysis and corrective action plans for any identified control failuresContribute insight into risk patterns and control performance trendsInternal and External Audit SupportSupport internal audit requests with testing results and documentationProvide external audit support including reviewing SOC 1 and SOX control narratives for necessary updates, preparation and facilitation of control walkthroughs, and providing testing evidence in accordance with external audit requirementsAddress external audit inquiries including requests for additional testing documentation and providing responses to follow-up questionsPrepare corrective action plans and management responses for identified control failures or deficienciesRespond to client inquiries regarding any SOC 1 exceptions and status of corrective action plansContinuous ImprovementStandardize control protocols and documentation practicesIntroduce automation and analytics to strengthen monitoringReinforce segregation of duties between inspection, governance, and measurement functionsQualificationsHigh School Diploma or GED required. Bachelor's or advance degree preferred5+ years of experience in SOX, SOC 1, internal audit, compliance testing, or control measurement highly preferredProven experience leading and developing teams responsible for SOC 1/SOX control testing, measurement, and compliance oversight preferredExperience performing or managing control testing and operating effectiveness validationStrong understanding of sampling methodologies and testing rigorExperience working with audit-ready documentation and evidence standardsFamiliarity with testing platforms (e.g., RaoSoft or similar tools)Excellent communication and stakeholder management skills.Demonstrated ability to drive issue escalation and resolution across complex programs.Experience in healthcare operations strongly preferred.Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule (three days per week): Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 90,300 - 150,500 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. About The Cigna Group Doing