Customer Service Representative

**Customer Service \& Administrative Specialist (Remote)** ========================================================== **Revamped Security Solutions, LLC \| ADT Authorized Dealer** **Location:** Remote (after approximately 2 weeks of paid, in\-person training in Richardson, TX) **Job Type:** Full\-Time **Salary:** $36,400 per year **About the Role** ------------------ Revamped Security Solutions is seeking a professional and customer\-focused **Customer Service \& Administrative Specialist** to join our team. In this role, you'll provide exceptional customer support while assisting with account management, billing, payment processing, and administrative tasks. **We're hiring immediately and looking for someone who is dependable, organized, and enjoys helping customers.** **What We Offer** ----------------- * $36,400 annual salary * Medical, dental, and vision insurance * Paid time off * 401(k) with a 5% company match * Company\-provided laptop * Remote work after approximately 2 weeks of paid, in\-person training **Schedule** ------------ * **Monday – Friday:** 1:00 PM – 9:00 PM (1\-hour lunch) * **Saturday:** 9:00 AM – 2:00 PM * 40\-hour work week **Responsibilities** -------------------- * Answer incoming customer calls and provide outstanding service. * Assist with billing questions, payments, and account updates. * Coordinate service appointments with internal teams. * Maintain accurate customer records and documentation. * Support daily administrative tasks, including CRM updates and data entry. **Qualifications** ------------------ * Strong customer service and communication skills * Organized with excellent attention to detail * Previous customer service or administrative experience preferred * Comfortable using computers, CRM systems, and Microsoft Office or Google Workspace * Ability to work independently in a remote environment * Quiet workspace and reliable high\-speed internet required * **Bilingual (English/Spanish) is a plus but not required** If you're looking for a stable career with excellent benefits and growth opportunities, we'd love to hear from you. **Apply today—we're hiring immediately!**